Assistant Engineer II, Field Service

UPS Service Engineer Job Description

We are looking for a dedicated and technically skilled UPS Service Engineer to handle installation commissioning preventive maintenance troubleshooting and breakdown support for UPS systems and associated electrical equipment. The candidate will play a key role in ensuring maximum system uptime and customer satisfaction through effective technical support and timely service execution.

Key Responsibilities:

• Carry out Installation & Commissioning (I&C) of UPS systems battery banks and related electrical equipment.
• Perform Preventive Maintenance (PM) and health checks of UPS systems to ensure reliable performance.
• Diagnose and resolve technical faults alarms and breakdown issues in UPS systems efficiently.
• Conduct load testing battery testing and performance analysis of UPS equipment.
• Attend emergency breakdown calls and provide quick resolution to minimize downtime.
• Coordinate with customers vendors and internal support teams for smooth project and service execution.
• Prepare and submit detailed service reports PM reports and technical documentation after site activities.
• Ensure all service activities are completed as per safety standards and company procedures.
• Support customers with technical guidance troubleshooting assistance and operational recommendations.
• Maintain records of spare parts service activities and system updates.
• Travel to customer sites for service support shutdown activities and project execution as required.

Required Skills:

• Strong knowledge of UPS systems batteries electrical panels and power systems.
• Good troubleshooting and analytical skills.
• Ability to handle customer interactions professionally.
• Knowledge of electrical drawings SLDs and safety practices.
• Willingness to travel and work during emergency breakdown situations.

Preferred Qualification:

• Diploma / BE in Electrical or Electronics Engineering.
• Experience in UPS service commissioning or electrical maintenance activities preferred.

Key Strengths:

Technical Troubleshooting
Customer Handling
Site Execution
Preventive Maintenance
Breakdown Support
Team Coordination
Documentation & Reporting