Asset and Configuration Manager L1

Do
RESPONSIBILITIES
Populating the CMDB
Ensuring the pre-defined activities are aligned with the Change Management process
Ensuring the CMS provides accurate and up to date information.
Ensuring regular snapshots and Configuration Baselines are taken and protected
Triggering an auditing process on the CMDB
Implementing a Communications plan upon changes in the CMDB using the RACI model.
Ensuring backups are taken as appropriate
Considering the usage of a Definitive Media Library as appropriate.
Making recommendations for Service Improvement Plans
Ensuring the Service Asset and Configuration process is performed as designed.
Developing a Service Asset and Configuration Management process m
Ensuring the Service Asset and Configuration Management process is fit for purpose.
Ensuring process description meets objectives
Sponsorship design and continual improvement of the process and its metrics.
Following the organizations policies relating to employment

KEY SKILLS AND COMPETENCIES
Good analytic and decision-making skills.
Good communication skills.
Good presentation skills.
Must have conflict resolution abilities.
Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines
IT hardware and Software setup management and troubleshooting capabilities
Configuration Management experience on document control source code management and Defect Management tools
Should be able to create a CMDB repository
Should have understanding of the software development lifecycle
Experience of working in a multi-site environment
Extensive experience with SCM tools and with build automation software