Architect AI Business Solutions
Job Summary
Microsoft Industry Solutions Delivery (ISD) is a global organization hosting over 6000 strategic sellers industry and security experts elite engineers world-class data scientists and architects consultants and delivery specialists. Together with our partners we help Microsofts most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs. ISD is at the forefront of innovation driving value across the entirety of the customers digital and AI transformation journey through repeatable and customized cutting-edge solutions through strategic engagements with customers across the globe powered by Microsoft Cloud and AI. |
Responsibilities
Understanding Customer Technical Environment
Engage business sponsors product owners Enterprise Architects Security and Operations leaders to frame outcomes and define the target agentic scenarios.
Assess customer AI readiness across identity data security/compliance and operating model;identifygaps to unlock Copilot and agent adoption atscale.
Identifyindustry and technology trends including AI adoption patterns LowCode modernization Copilot usage GitHub Copilotassisteddevelopment and data readinessto influence solution architecture direction.
Translatebusinessrequirementsintoend-to-end solution options across Power Platform Azure and Microsoft 365 Copilot/CopilotStudioextensibility.
Socialize solution approaches with customersvalidatingfeasibility operating impact scalability and change managementrequiredfor Copilot and agent rollouts.
Maintain an iterative feedback loop with Product Engineering and internal communities to relay field insights that shape M365 Copilot Copilot Studio Power Platformcapabilities for agentic engagements.
Partner with account and delivery teams to shape the solution play refine estimatesadjust presales solution componentsgovern scope changes and position technical risks for agentic AI adoption.
ArchitectureDesign and Deployment
Apply structured delivery methodologies (Agile/Iterative/Hybrid) and reference architectures to design scalable Copilot and agentic solutions.
Own andmaintainarchitectural documentation including agent design specs integration contracts and operational runbooks.
Define and communicate end-to-end architecture with traceability from business outcomes to agent behaviors tools data grounding quality attributes and compliance controls.
Lead cost- and technology-based discussions to assess feasibility deployment options (cloud/edge) scale and customer appetite for agentic innovation.
Apply business value principles prioritizing ROI productivity adoption/usage intensity and long-term operational efficiency.
Partner with the Project Manager to drive governance across design build testing deployment pilots and scale-out of Copilot and agent capabilities.
Validate delivered business value (revenue enablement productivity uplift customer/employee experience improvement cost savings) and connect outcomes to telemetry and adoption signals.
Direct development and execution of test strategies (functional security privacy and AI evaluations) to prove requirement compliance and support remediation and sign-off.
Collaborate with bid teams to prepare costed traceable solution approaches with trade-offs AI risk posture and clear positions on responsible AI.
Lead implementation with the Project Managerestablishingquality standards release planning and operational transition for agentic workloads.
Highlight invalidated assumptions and drive refinements through structured change control and continuous learning from production usage.
AI CopilotLowCode and AgentExtensibility
Establish enterprise-grade architecture to support scaled Copilot and agent deployments.
Design Copilotextensibilitysolutionswith secure data access patterns and clear user/agent experienceflows.
Use Copilot Studio to build and manage agents (topics/actions orchestration channels monitoring)for customer productivity improvement and business process transformation.
Apply GitHub Copilot to accelerate engineering enforce secure coding and quality and improve delivery velocity for agentic solutions.
Practice Development
Continuously evaluate and evolve architectural approaches based on fieldlearnings product roadmap and responsible AI guidancetomaintainahighqualityIP portfolio.
Drive reuse of IP across pre-sales and delivery to acceleratepipeline improve quality and standardize agentic delivery reuse of IP across presales and delivery engagements.
Contribute to internal and external Microsoft professional communities by sharing patterns learnings and reusable agent/Copilot assets.
Trusted Advisor
Build strong networks and influence across customer and internal teams to remove barriers and accelerate Copilot and agent adoption.
Stay current on Microsofts AI Business Solutions strategy and communicate platform direction acrossM365Copilot Copilot Studio Power Platform and Azure.
Act as the technical conscience balancing customer expectations with feasibility security privacy and responsible AI practices.
Thought Leadership
Share insights reusable patterns and strategic guidance for Copilot and agentic architectures across global communities.
Mentor technical talent on agentic design patterns Power Platform governance Copilot extensibility and responsible AI engineering.
PreSales
Discover customer priorities and pain points to shape Copilot and agenticsolution playsthat deliver measurable business outcomes.
Propose architectures and roadmaps with clear assumptions for data readiness identity/permissions integrations and AI risk controls.
SupportSales teamsin winning and expanding enterprise engagements by leading with Copilot and Agents as the transformation entry point.
Own technical estimates and delivery approach for agentic engagements using proven experiencebasedestimation methods and reusable accelerators.
Solution Delivery
GuideLowCode / NoCodeAIadoptionacrossPower Platformand Copilot-enabled development to accelerate business process transformation.
Lead governance and deployment of Copilot Studio agents ensuring security responsible AI connector controls and data boundary alignment.
Deliver custom Microsoft 365 Copilot extensions using approved SDKs plugins/connectors automation frameworks and secure data access patterns.
Apply engineering excellence and DevOps practices (CI/CD quality gates automation observability) using Azure DevOps and GitHub.
Guidesprint/iteration planning dependency mapping andendtoendrelease alignment to move from pilots to scaled production adoption.
Quality Assurance
Review solutions for requirement fidelity security/privacy posture responsible AIcompliance technicalquality bestpractice alignment and operational readiness
Provide advisoryguidancefor Copilot and agent architecture design and delivery execution.
Enforce best practices for Copilot Studio agent lifecycle management grounding strategies evaluations and monitoring for continuousimprovement.
Qualifications
Required/Minimum Qualifications
Bachelors degree in Computer Science Information Technology Engineering or related field AND 14 years in technology solutions architecture consulting or specialized technical domains (e.g. Security).
OR
Masters degree in related field AND12 years in technology solutions architecture consulting or specialized technical domains.
OR
Equivalent experience.
Experience with a Global Systems Integrator IT Vendor or Microsoft Partner delivering enterprisescale Microsoft Business Applications.
Strong handson background in Business Applications and CRM solution delivery across medium to large enterprises.
Additionalor Preferred Qualifications
EndtoEndIT /Low CodeBusiness Applications Delivery
Expertiseacross the full lifecycleof IT Solutions Delivery: Estimation Proposal Development Requirements Business Process Modelling Design Development Testing Deployment andOperations.
Proven deliveryexperienceonPower Platform M365 CopilotStudiosolutions across industries.
Experience building or extending solutions using M365 Copilot and hands on Copilot Studioexpertise.
Proficiencyusing GitHub Copilotor similar toolsto accelerate solution development improve engineering productivitymaintaincoding standards and support modern DevOps workflows.
Architecture Design & Technical Leadership
Strong capability in Low Code architecture covering:
Copilot StudioPower Apps Power Automate Power Pages Dataverse
Environment strategy DLP governance frameworks
ALM and solution structuring
Enterprise maturity model implementation
Handson experience implementing and leading architecture & solution design efforts in one or more of the following:
Power Platform (Apps Automate Pages Dataverse)
M365 extensibility andCopilotenabledexperiences
Low Code AI Solutions based on Copilot Studio or similar solutions
Azure integrations Logic Apps Functions API Management
Security Compliance Identity and Responsible AI
Strong communicationand stakeholder management skills with the ability to influence without authority across globalmultigeographydelivery models.
This position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.
Required Experience:
IC