Application Production Support Executive Middleware

Position Description:

Company Profile:
Founded in 1976 CGI is among the largest independent IT and business consulting services firms in the world. With 94000 consultants and professionals across the globe CGI delivers an end-to-end portfolio of capabilities from strategic IT and business consulting to systems integration managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at .

Job Title: Application Production Support Executive- Middleware
Position: Application Production Support Executive- Middleware

Experience: 2.1-5 years

Category: IT Infrastructure

Main location: Chennai

Position ID: J0826-0140

Role Overview:
Responsibilities
Direct Responsibilities
Provide technical support to system and application related issues on the respective WINDOWS/ Linux environments used by the different domains in Wealth Management.
UNIX shell scripting/ PowerShell/ Python knowledge to automate the server/service/process restarts and other day-to-day activity.
Basic knowledge on Autosys (i.e create new jobs/Modify the existing Jobs).
Good knowledge on oracle SQL/PLSQL
Good knowledge on cloud technologies
Review and create application Support knowledge articles.
Ensure all production deliverables are aligned with bank standards and best practices.
Strong knowledge on batch processing and to support production incidents.
Analyzing system logs and identifying potential issues with infrastructure and Application related issues.
Will be working in 24/7 production support (i.e Shifts/Weekend/Public holiday)
Will be working working only from office
Service monitoring alerting reporting and continuous improvement of the service quality and availability.
Strong Knowledge in ITIL process

Contributing Responsibilities

Technical & Behavioral Competencies
Qualification & Experience:

Total 3 years of IT experience working in IT infrastructure and application support with good mix of experience as given
3 years on Linux Windows Middleware WAS/Tomcat SQL Production Support.

Mandatory
Strong critical thinker with problem solving approach.
Good written and oral communication skills
Should have hands on experience on Linux Windows Server Administration.
Should have hands on experience in Middleware technologies
Strong understanding on batch process & autosys.
Good understanding in CICD tools
Good understanding on ITIL practices.

Good to have.
Basic understanding on networking and Storage.
Knowledge in oracle MS SQl database
SFTP AXWAY CFT MQ Ansible Docker Jenkins Bitbucket ELK
Knowledge on Cloud.

Specific Qualifications:

Skills Referential (Required knowledge skills and abilities)
Technical Skills:
o Linux
o Middleware
o Sql
o Production support
Behavioral Skills:
o Critical thinking
o Communication skills - oral & written
o Ability to share / pass on knowledge
o Personal Impact / Ability to influence
Education Level: Bachelor Degree or equivalent
Location: Chennai

Life at CGI:
It is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons
Come join our team one of the largest IT and business consulting services firms in the world.

Skills:

• Communication
• Jenkins
• Linux
• Middleware
• SQLite

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our teamone of the largest IT and business consulting services firms in the world.