Analyst, IAM & Collaboration

Job Description :

Job Title: IAM Analyst

Shift Timings: 24/5

Role Overview The IAM Analyst is a specialized role focused on managing secure access to enterprise applications and networks. As a key member of the Identity and Access Management team you will play a vital role in employee lifecycle eventsensuring that all personnel have the appropriate secure access necessary to be productive. This role requires a strong blend of technical expertise operational discipline and excellent interpersonal skills to collaborate effectively across global teams.

Duties and Responsibilities

• Manage Access Lifecycles: Execute user onboarding offboarding and role-change access provisioning for employees and Contingent Workers (CWRs).

• System Administration: Perform administrative maintenance on security applications and systems ensuring all related documentation and Standard Operating Procedures (SOPs) are accurate and up to date.

• Process Improvement: Act as a liaison between the provisioning and technical tiers continuously identifying and implementing solutions to refine and automate provisioning workflows.

• M&A Support: Participate in strategic IAM activities and system integrations to support business mergers acquisitions and divestitures.

• Persona Management: Develop maintain and audit role-based access control (RBAC) user personas.

• Compliance & Auditing: Participate in SOX auditing activities ensuring that access controls remain strictly compliant with governing security standards and corporate policies.

• Escalation Support: Serve as a technical escalation point for the IT Service Desk troubleshooting and resolving complex IAM-related support tickets and ad-hoc analyses.

Education and Required Experience

• Education: Bachelors Degree in an Engineering Information Technology or related field (or an equivalent combination of education and hands-on experience).

• Domain Expertise: A detailed understanding of application authorization end-to-end account provisioning and Identity Lifecycle Management (including granting and terminating access across network components and applications).

• Problem-Solving: Strong analytical skills with the ability to troubleshoot and resolve complex application connectivity and security issues.

• Communication & Collaboration: Excellent written and verbal communication skills with a proven ability to interface and coordinate work efficiently with global business colleagues and external vendors.

• Time Management: Ability to successfully balance prioritize and execute multiple tasks in a fast-paced environment.

Applications & Platforms Experience Hands-on experience with the following technologies is strongly preferred:

• Identity Management: Okta OneLogin Ping Identity

• Directory Services: Active Directory (AD)

• Productivity Suites: Google Workspace Microsoft 365

• HRIS / ITSM: Workday ServiceNow PeopleSoft (experience with specific PeopleSoft modules is a plus)

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race color religion sex age national origin protected veteran status disability status or any other protected characteristic.

Reasonable Accommodation

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