Analyst EDI

Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowes offers an ultramodern work environment complete with cutting-edge technology collaborative workspaces an on-site gym and clinic and other perks to enhance your work experience.

About Lowes
Lowes is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion Lowes operates over 1700 home improvement stores and employs approximately 300000 associates. Based in Mooresville N.C. Lowes supports the communities it serves through programs focused on creating safe affordable housing improving community spaces helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information visit .

About Lowes India

Lowes India the Global Capability Center of Lowes Companies Inc. is a hub for driving our technology business analytics and shared services strategy. Based in Bengaluru with over 4500 associates it powers innovations across omnichannel retail AI/ML enterprise architecture supply chain and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform Lowes India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information visit Lowes India

About the Team

The Electronic Data Interchange (EDI) team plays a critical role in enabling the seamless exchange of supply chain information between Lowes and our vendor partners.

We manage the end-to-end EDI vendor lifecycle from onboarding and testing through production support and issue resolution. The team works closely with vendors Merchandising Inventory Fulfillment Technology and other partners to ensure transactions are accurate timely and meet Lowes EDI requirements.

We also monitor key EDI platforms identify and resolve transaction or system issues and help maintain the quality of data flowing into downstream business systems. Through this work the team helps enable reliable order execution product visibility and a better customer experience.
Job Summary:

An Electronic Data Interchange Analyst is responsible for determining system outages that impact service for electronic commerce transactions. (i.e. business applications BizLink Nexus).
Once an issue has been determined the appropriate escalation and resolution of any issues. Another responsibility is to collaborate with Merchandising and other teams to ensure vendors are set up tested and moved to production by the time orders are ready to be placed. Overcoming vendor delays in this process requires a great deal of finesse encouragement & cheerleading.
Once a vendor has moved from test to production resolving issues with EDI standards and adherence to Lowes EDI requirements requires a coordinator to work with the vendor to resolve issues in the setup of their internal processes and in many cases requires their assistance to work with a Merchandiser or Inventory Fulfillment person to tweak the way their programs are set up to send/receive the appropriate information from the vendor.
Ensuring the validity of the data allows the receiving business systems to accurately determine product arrival schedule resources accordingly or advise a customer of an upcoming delivery or delay.
Roles & Responsibilities:

Core Responsibilities:

• Establishes and maintains electronic commerce relationships with Lowes vendors and freight carriers; ensures compliance with Lowes internal standards and ANSI standards

• Develops and maintains electronic commerce implementation guides procedures and statistics

• Monitors electronic transmission of electronic commerce documents (e.g. purchase orders) to ensure timely transmission and conformance to standards

• Supervises external development of electronic commerce software for Lowes vendors and freight carriers to ensure compliance with Lowes and ANSI standards

• Performs quality control checks of electronic commerce information to ensure timely processing of documents

• Works with electronic commerce translators to establish and maintain trading partner profiles in the appropriate database

• Directs network service providers on the electronic information flow to/from Lowes

• Communicates product flow information to trading partners and to store and distribution center personnel

• Implements new VMI relationships with vendors to improve forecasting service s ROI turnover etc.

• Conducts new Inventory Specialist training sessions on a quarterly basis.

• Suggests modifications to electronic commerce software applications that serve Lowes best interests.

• Stays current with electronic commerce industry practices and procedures; serves as a resource to provide insight into industry practices as they relate to electronic commerce initiatives

Years of Experience:

• Overall 2 - 4 years of Experience
• 2 years of experience in EDI Management & Supply chain Management

Education Qualification & Certifications

Required Minimum Qualifications:

• Bachelors Degree in Engineering Supply Chain Management Operations Research or Related Field

Skill Set Required

Primary Skills (must have)

• EDI Platform Experience: Hands-on experience working with enterprise EDI/integration platforms such as OpenText BizManager IBM Sterling Cleo Integration Cloud or comparable EDI solutions. Experience troubleshooting EDI transactions integrations and processing failures is preferred.

• EDI Standards & Transactions: Working knowledge of ANSI X12 and/or EDIFACT standards including the ability to understand EDI transaction structures segments elements and validation requirements.

• EDI Troubleshooting: Ability to investigate EDI transaction failures identify root causes and work with vendors business teams and technical partners to drive issues through resolution.

• Supply Chain Knowledge: Familiarity with supply chain processes including inventory management replenishment/planning forecasting order fulfillment and transportation with an understanding of how system/data exchanges support these processes.

• Problem Solving: Strong analytical and problem-solving skills with the ability to interpret transaction data identify patterns and exceptions perform root-cause analysis and recommend solutions.

• Communication: Strong written and verbal communication skills with the ability to communicate technical issues in business terms and develop clear documentation and presentations for business partners and management.

• Cross-Functional Collaboration: Ability to work effectively with vendors internal business teams technology teams and other supply chain partners to support EDI onboarding production issues and process improvements.

Secondary Skills (Desirable)

• Data & Reporting: Experience using analytical and reporting tools such as SQL Power BI and Excel for data mining analysis reporting and visualization.

Lowes is an equal opportunity employer and administers all personnel practices without regard to race color religious creed sex gender age ancestry national origin mental or physical disability or medical condition sexual orientation gender identity or expression marital status military or veteran status genetic information or any other category protected under federal state or local law.