AI & Automation

Build AI agents copilots and self-service tools to reduce manual effort and improve team productivity.

Convert manual processes into workflow apps using tools such as Power Apps Power Automate Asana SharePoint Dataverse or approved internal platforms.

Take the full scope of AI augmentation opportunities identified for the team and convert them into a prioritised delivery backlog.

Rapidly prototype AI and automation solutions test with users incorporate feedback and iterate quickly.

Build tools for task tracking reporting workflow management evidence collection status updates reminders and self-service information retrieval.

Create AI-enabled solutions for document review summarisation knowledge search query handling exception identification and first-level analysis.

Improve dashboards and reporting where needed by making outputs more automated interactive and self-service.

Explore opportunities for straight-through processing by reducing unnecessary handoffs manual follow-ups and repetitive reviews.

Work with Technology Data Risk Compliance and governance teams where required to ensure solutions are fit for use.

Ensure every AI or automation solution has appropriate documentation ownership access controls testing evidence limitations and support model.

Maintain a clear inventory of AI solutions apps workflows automations prompts data sources dependencies and change history.

Ensure AI solutions follow internal governance requirements including human review where needed data protection auditability and responsible AI usage.

Track benefits delivered such as time saved manual steps removed faster turnaround reduced follow-ups and improved user experience.