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Agile Product Owner Cigna International Health Delivery Services
Job Location:
Monthly Salary:
Posted:
12 August 2026 (30+ days ago)
Posted:
Application Deadline:
9 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
The Product Owner is accountable for maximizing value delivery at the Scrum Team level by translating product strategy and priorities into high-quality executable backlog items. Working in close partnership with the Agile Product Manager the Product Owner ensures customer needs business outcomes and delivery commitments are effectively balanced and realized through predictable high-quality delivery. The Product Owner acts as the voice of the customer for the Scrum Team and plays a critical role in enabling continuous improvement and value realization.
Therole aligns to Cigna Healthcares International Health Delivery Services organization. Ideal candidatemustpossessa broad base of skills and knowledge spanning technologyuser experience design and agile development work with multiple stakeholders todeterminethe business and technologyobjectivesfor theirteamand ensure solutions deliver tangible business value.
Key Responsibilities:
- Collaborate with the Agile Product Manager to support product vision roadmap and outcomes aligned with business strategy and customer needs.
- Ensure delivery progress and milestones are visible to keep roadmaps relevant and timely.
- Act as the voice of the customer for the Scrum Team ensuring backlog priorities reflect customer value.
- Translate release train backlog priorities into clear value-focused team backlog priorities.
- Support Agile Product Manager in the refinement of features.
- Lead the decomposition of features into user stories and ensure ongoing refinement with developers testers and business subject matter experts.
- Own Jira backlog quality and approve user stories before moving to Done/Accepted.
- Lead PI planning cycles and objectives to enable predictable execution at team level.
- Collaborate with Scrum Master QA and UAT teams to track delivery quality and predictability metrics.
- Ensure analytics are in place to monitor utilization customer experience and delivery performance.
- Share actionable insights with the Agile Product Manager to drive product evolution and improvement.
- Foster a growth mindset and a psychologically safe team culture.
- Demonstrate an Agile mindset focused on learning feedback and value validation.
- Partner with stakeholders to maintain alignment and manage dependencies.
- Drive continuous improvement through data-informed decision making.
- Collaborate with Customer Experience and UX/UI design teams to ensure the customer voice isembeddedat all stages of the product delivery cycle.
Required Competencies:
- Strong business and delivery acumen
- Customer-centric mindset and empathy
- Ability to translate strategy into executable outcomes
- Ownership accountability and attention to quality
- Collaboration and stakeholder management skills
- Continuous improvement and data-driven mindset
Required Skills and Experience:
- Bachelors Degree required
- Strong English language skills required
- Experience working in JIRA tool or an equivalent
- Knowledge of agile methodology required
- Experience within healthcare preferred
- Both technically deep and business savvy enough to interface with cross-functional partners
- Proven ability to develop strong working relationships and establish a high level of credibility across functional and lines of business
- High attention to detail and proven ability to manage multiple competing priorities simultaneously
- Demonstrates strong decision-making skills and problem-solving techniques
- Demonstrates ability to work independently and as part of a collaborative team in a fast paced and changing environment
- Strong adaptive capability; ability to approach problems pragmatically and creatively in the phase of changing circumstances resources and direction
- Some degree of flexibility to work with International Health stakeholders across multiple regions and time zones
- Agile Certification: SAFe Product Owner / Product Manager (pre or post hire)
About The Cigna Group
Cigna Healthcare a division of The Cigna Group is an advocate for better health through every stage of life. We guide our customers through the health care system empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.About Company
Cigna Healthcare offers health insurance plans such as medical and dental to individuals and employers, international health insurance, and Medicare coverage.
