Agentic AI Engineer

Welcome to Haleon. Were a purpose-driven world-class consumer company putting everyday health in the hands of just three years since our launch weve grown evolved and are now entering an exciting new chapter one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands including Sensodyne Panadol Advil Voltaren Theraflu Otrivin and Centrum lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now its time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose to deliver better everyday health with humanity at the heart of everything we do. It unites us inspires us and challenges us to be better every day driven by our agile performance-focused culture.

About the role

Agentic AI Engineer is a hands-on engineering role in the Data and AI Office reporting to the Head of AI Engineering. The role builds and operationalises secure production-grade AI agents Copilot extensions and reusable enterprise capabilities.

The role works across the delivery lifecycle from use-case exploration and technical design through development evaluation deployment monitoring and continuous improvement. It will contribute to reusable skills plugins MCP-enabled integrations governed data and semantic grounding and repeatable engineering patterns that can support multiple functions markets and use cases.

Key responsibilities

Work with product owners business SMEs data owners and risk stakeholders to translate business processes and user needs into technically viable agentic AI solutions with clear outcomes acceptance criteria and operational constraints.

Contribute to the technical design of assigned agents and Copilot solutions including secure grounding and retrieval identity access reliability maintainability observability rollback and supportability.

Design and write production-quality code configurations prompts agent instructions tools APIs connectors MCP services and automation using Microsoft Foundry Copilot Studio Microsoft 365 Copilot extensibility Microsoft Graph and Copilot APIs Azure integration services and Power Platform.

Build reusable components skills plugins tool definitions prompt templates evaluation assets connectors and deployment modules integrating with governed enterprise data and semantic layers.

Execute unit component integration regression grounding adversarial performance accessibility security and compliance tests; build representative evaluation datasets and business-specific quality rubrics.

Deploy solutions through controlled development test and production environments; configure telemetry traces dashboards alerts auditability and production runbooks; and support diagnosis and remediation of production incidents.

Apply source control peer review version control dependency management automated build and CI/CD practices and contribute production learning to reusable standards and engineering guidance.

Qualifications and skills

Essential

Agentic AI architecture orchestration and multi-step workflow design.

Microsoft Foundry Agent Service and SDK-based development.

Microsoft Copilot Studio Power Platform environments solutions and ALM.

Claude Code and Codex

Microsoft 365 Copilot extensibility including agents skills plugins connectors MCP and APIs.

Python andTypeScript/.NET engineering for production services and integrations.

API event workflow and integration architecture including Azure API Management Functions and Logic Apps where appropriate.

Enterprise grounding RAG vector search semantic models and governed data products.

Microsoft Entra identity OAuth managed identities RBAC and least privilege.

GitHub or Azure DevOps CI/CD or configuration automation and release engineering.

AI evaluation prompt and tool testing observability OpenTelemetry and Application Insights.

Threat modelling secure development privacy Microsoft Purview and Responsible AI.

Preferred

Experience developing and delivering enterprise AI data cloud or automation solutions with evidence of hands-on software engineering.

Experience contributing across requirements design build testing go-live and live operations including integration with enterprise data APIs identity and security controls.

Experience operating in a regulated privacy-sensitive or similarly controlled environment is desirable.

Degree in computer science software engineering or a related discipline or equivalent practical experience.

Relevant Microsoft AI Power Platform Azure or security credentials are desirable where aligned to the candidates specialism; equivalent practical experience is acceptable.

Job Posting End Date

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture where different backgrounds and views are valued and respected all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. Its important to us that Haleon is a place where all our employees feel they truly belong.

During the application process we may ask you to share some personal information which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development refinement and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential used only for legitimate business purposes and will never be used in making any employment decisions including hiring decisions.

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process please let your recruiter know by providing them with a description of specific adjustments you are requesting. Well provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

The Haleon recruitment team will contact you using a Haleon email account (@). If you are not sure whether the email you received is from Haleon please get in touch.