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AD-1485- Senior Business Analyst

Softobiz Technologies India

Job Location:

Kochi - India

Monthly Salary: Not provided by the employer

Posted: 15 August 2026 (4 days ago)

Application Deadline: 15 November 2026

Vacancies: 1 Vacancy

Job Summary

Role Summary

We are looking for a Senior Business Analyst to own requirements and solution definition for a US television and media production company whose platform runs their entire client lifecycle agreements and payments production planning field shoots post-production client support and billing.

You will run discovery directly with the clients US business stakeholders and convert what you learn into product requirement documents lifecycle models user stories and acceptance criteria that the engineering team can build from without rework. A significant share of the platform is AI-assisted drafting classification summarization and retrieval with human review so defining how those features behave what a reviewer sees and what happens when the model is wrong is core to the role not an edge case.

The role exists to make sure requirements reach engineering complete and unambiguous the first time. You will work the 16:0000:30 IST shift so that you sit inside the US working day with five to six hours of live overlap for stakeholder discovery rather than a rushed hour at the end of it.

Key Responsibilities

Requirements & Discovery

1. Lead discovery sessions with US business stakeholders across operations accounting sales support production and retention surfacing undocumented process and the workarounds teams currently rely on.
2. Author product requirement documents covering business problem desired outcomes baseline scope user stories acceptance criteria and business rules at a level of detail engineering can build from without a follow-up meeting.
3. Define requirements for AI-assisted functionality what a human reviews and when how low-confidence output is routed escalation paths and the expected behaviour when the model gets it wrong.
4. Model end-to-end lifecycles and status flows including decision points prerequisites blocked states approvals and exception paths.
5. Specify system integrations data moved direction triggers error handling retries deduplication and reconciliation across CRM accounting e-signature payment and support systems.

Solution Design & Approval

1. Produce the solution and experience design and progress it through the clients product and technical approval gates.
2. Facilitate targeted design reviews with selected subject-matter experts and incorporate approved feedback into a revised design.
3. Document assumptions open decisions risks and gaps escalating business financial and compliance decisions to the owner rather than resolving them silently in a specification.

Delivery & Release

1. Decompose approved designs into delivery projects user stories and technical tasks.
2. Run backlog refinement and sprint planning with the engineering team on a two-week cadence.
3. Coordinate UAT with the requesting stakeholder and drive defects to closure before release.
4. Produce release notes updated SOPs and training material so that what ships is adopted not merely deployed.
5. Maintain delivery visibility owner status blockers dependencies and risk at project level throughout.

Required Technical Skills

Must-have and preferred skills are separated below. The preferred rows are genuinely preferred candidates are not expected to hold all of them.

Domain	Skills & Technologies	Must / Preferred
Business Analysis	Requirements elicitation and facilitation; PRD / BRD authoring; user stories with acceptance criteria; business-rule definition; scope baselining and change control	Must
AI-Enabled Products	Requirements for AI-assisted features drafting classification summarization extraction search and retrieval assistants; human-in-the-loop review design confidence handling escalation and failure paths	Must
Process & Lifecycle Modelling	As-is and to-be process mapping; lifecycle and status models; state transitions; exception and edge-case paths; swimlane flows	Must
Integrations & Data Flow	Cross-system requirements; API and data-flow specification; triggers error handling retry deduplication and reconciliation	Must
Agile Delivery & Tooling	Two-week sprint delivery; backlog refinement; sprint planning; UAT coordination. Client uses Linear Jira or Azure DevOps experience transfers	Must
Documentation & Diagramming	BPMN UML or flowchart modelling; wireframing in Figma Lucid Miro or similar	Preferred
AI Implementation Concepts	Prompting retrieval-augmented generation (RAG) evaluation of model output review-queue design	Preferred
Data Querying	SQL sufficient to validate data and answer your own questions without engineering support	Preferred
Business Domain	Contracts and agreements billing payment plans e-signature workflows recurring revenue	Preferred
Industry Domain	Media broadcast or video production explicitly not required; the business will be taught	Preferred

Qualifications & Certifications

1. Bachelors degree in Computer Science IT Engineering or Business or equivalent practical experience.
2. 610 years in business analysis product analysis or systems analysis on software delivery where requirements you authored were used directly by engineering teams.
3. Demonstrable experience on at least one product with AI-assisted functionality running in production not proof-of-concept only.
4. Experience working with international stakeholders across time zones. Direct US-client exposure is preferred but not required.

Preferred Certifications:

1. CBAP or CCBA (IIBA)
2. PMI-PBA
3. CSPO CSM or equivalent agile certification

Soft Skills & Cultural Fit

1. Able to lead client-facing discovery and design-review calls with senior US business stakeholders owning the conversation not minuting it.
2. Written communication strong enough to be the primary handoff across a 9.5-hour time difference. Documents must stand alone without a follow-up call.
3. Comfortable working the 16:0000:30 IST shift sustainably and working independently with minimal supervision during the early hours before US stakeholders come online.
4. Disciplined about surfacing assumptions and open decisions to the decision owner instead of resolving them quietly inside a specification.
5. Able to hold scope distinguishing a correction a newly discovered requirement and a future enhancement when stakeholders ask for more.

What We Offer

1. A long-term embedded engagement with a single client rather than rotation across short projects and the depth of business knowledge that comes with staying on one account.
2. Direct access to US business owners and decision-makers. You are in the room when decisions are made not reading about them the next morning.
3. Hands-on requirements work on AI features running in production experience that is still scarce in the market and travels well.

First 6 Months Priority Focus

1. Month 1 Walk the clients business end to end with the people who run it; learn the intake and delivery process; deliver a first small requirements document.
2. Month 2 Run discovery on a live piece of work and deliver a complete PRD with acceptance criteria and business rules.
3. Month 3 Produce a solution and experience design and take it through both product and technical approval.
4. Months 45 Decompose an approved design into a delivery backlog run refinement and sprint planning and close a first UAT cycle with the requesting stakeholder.
5. Month 6 Establish a repeatable requirements standard for the account so handoffs to engineering are consistently complete without depending on any one persons memory.

Required Experience:

Senior IC

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