Acquiring Solution Designer – Merchant Payments, POS & Digital Transactions

Job Summary

Synechron is seeking an Acquiring Solution Designer with 8 years of experience in payments solution analysis business analysis or related technology roles. The position will focus on Merchant Acquiring and payment capabilities including authorization POS ATM e-commerce clearing settlement scheme compliance mobile wallets contactless payments and role will coordinate with business and internal stakeholders to gather analyze assess and document requirements. The position will support solution definition improve delivery clarity and enable successful implementation of payment products and enhancements.

Software Requirements

Required

• Experience using current and supported versions of requirements management project tracking collaboration documentation presentation and process-mapping tools.

• Proficiency in creating:

  • Business requirements documents.

  • Functional specifications.

  • Use cases.

  • User stories.

  • Acceptance criteria.

  • Process flows.

  • Data and interface requirements.

• Experience with requirements traceability issue tracking change management and delivery reporting tools.

• Familiarity with Agile/Scrum planning and collaboration tools.

• Ability to document payment flows business rules system interactions data flows dependencies risks and assumptions.

• Experience using diagramming or modeling tools to represent processes solution flows data flows and integrations.

• Understanding of tools and practices used for API documentation testing defect management and release validation.

Preferred

• Experience with payment orchestration transaction monitoring API management integration or solution modeling tools.

• Familiarity with payment testing transaction simulation reconciliation and settlement validation tools.

• Experience with data analysis and SQL-based validation tools.

• Knowledge of cloud-based payment platforms and solution documentation tools.

• Familiarity with product analytics operational reporting and service monitoring tools.

Overall Responsibilities

• Collaborate with stakeholders to gather analyze validate and document business requirements related to Merchant Acquiring.

• Conduct feasibility assessments in coordination with Solution Architects and technical teams.

• Develop detailed business requirements documents use cases functional specifications user stories acceptance criteria and process maps.

• Analyze payment journeys and processes covering authorization POS ATM e-commerce clearing settlement reconciliation and related operations.

• Assess impacts across acquiring issuing merchant payment operations compliance technology and customer-facing functions.

• Work with Product Business Operations Compliance Development Testing Architecture and other cross-functional teams.

• Support solution design by defining functional flows business rules integration requirements data requirements and non-functional considerations.

• Contribute to digital payment capabilities including mobile wallets contactless payments and tokenization.

• Ensure requirements address payment controls operational needs compliance obligations security scalability and customer experience.

• Participate in Agile/Scrum ceremonies backlog refinement sprint planning reviews retrospectives and release planning.

• Support test planning test-case reviews defect clarification user acceptance testing release validation and post-implementation analysis.

• Manage multiple projects or workstreams prioritize activities track progress and escalate risks and issues when required.

• Identify opportunities to improve payment processes solution quality delivery efficiency and sustainable use of technology resources.

Technical Skills (By Category)

Programming Languages

Essential

• Ability to understand application behavior system interfaces technical dependencies and payment technology concepts.

• Ability to translate business requirements into functional and technical specifications.

• Understanding of APIs services system integrations data flows and transaction processing.

• Ability to review technical documentation and communicate effectively with development and architecture teams.

Preferred

• Basic SQL knowledge for data validation reconciliation and transaction analysis.

• Familiarity with JSON XML and other formats used in payment integrations.

• Basic understanding of scripting or programming concepts used in payment testing and automation.

Databases/Data Management

Essential

• Understanding of data entities relationships data flows data quality and data validation.

• Ability to define data requirements field mappings business rules and reconciliation requirements.

• Understanding of transaction merchant customer account authorization clearing settlement and reporting data.

• Ability to consider data privacy data integrity retention and access requirements.

Preferred

• Working knowledge of SQL for transaction analysis and requirement validation.

• Experience with payment data mapping reconciliation settlement and reporting requirements.

• Familiarity with data migration data lineage data governance and master data concepts.

• Understanding of data requirements for tokenization mobile wallets and contactless payments.

Cloud Technologies

Essential

• Understanding of cloud-based and on-premises payment solution concepts.

• Awareness of cloud considerations related to scalability availability performance security resilience and operational support.

• Ability to assess the impact of cloud architecture decisions on business processes and payment operations.

Preferred

• Experience documenting requirements for cloud-based payment platforms APIs or integrations.

• Familiarity with cloud migration modernization and distributed payment applications.

• Understanding of cloud monitoring identity management access controls and operational resilience.

• Awareness of cost-efficient and sustainable cloud resource utilization.

Frameworks and Libraries

Essential

• Understanding of business analysis solution analysis Agile delivery requirements management and process modeling practices.

• Ability to apply structured techniques for stakeholder interviews workshops process analysis feasibility assessment and requirement validation.

• Knowledge of customer-centric digital payment journeys and service design principles.

Preferred

• Familiarity with payment processing acquiring platforms transaction routing authorization clearing and settlement processes.

• Knowledge of mobile wallet contactless tokenization and e-commerce payment solution patterns.

• Experience with API microservices event-driven and integration architecture concepts.

• Familiarity with payment reconciliation disputes chargebacks fraud controls and merchant servicing processes.

Development Tools and Methodologies

Essential

• Experience with Agile/Scrum methodologies.

• Understanding of the software development lifecycle including discovery analysis design development testing deployment and maintenance.

• Experience creating user stories acceptance criteria functional specifications use cases process flows and traceability matrices.

• Experience with backlog refinement sprint planning reviews retrospectives release planning and change management.

• Familiarity with defect tracking test management user acceptance testing and release validation.

• Ability to document solution decisions dependencies assumptions risks and requirements changes.

Preferred

• Experience working on payment implementation integration modernization or transformation programs.

• Familiarity with API lifecycle management service integration and event-driven delivery practices.

• Knowledge of payment testing transaction simulation reconciliation testing and operational readiness.

• Experience with project governance delivery reporting estimation and dependency management.

Security Protocols

Essential

• Understanding of payment security data protection confidentiality and secure transaction processing.

• Awareness of authentication authorization encryption tokenization access controls and secure data transfer.

• Ability to identify security privacy audit compliance and operational control requirements.

• Understanding of risks related to payment data cardholder information merchant data and transaction integrity.

Preferred

• Experience defining security requirements for acquiring issuing digital payments or payment integration solutions.

• Familiarity with tokenization masking encryption role-based access control audit logging and secrets management.

• Knowledge of payment compliance fraud controls dispute management and transaction monitoring requirements.

• Experience supporting security reviews control assessments and operational readiness activities.

Experience Requirements

• Minimum 8 years of experience in solution analysis business analysis payments technology solution design or related roles.

• In-depth knowledge of Merchant Acquiring and payment transaction processing.

• Experience with authorization and an overall understanding of POS ATM e-commerce clearing and settlement processes.

• Understanding of scheme compliance and payment-related operational controls.

• Experience with issuing-side processes or systems is preferred.

• Experience with mobile wallets contactless payments tokenization and other digital payment technologies.

• Experience conducting requirements gathering analysis feasibility assessment process mapping and functional documentation.

• Experience collaborating with Solution Architects Product Business Operations Compliance Development Testing and technology teams.

• Experience with Agile/Scrum methodologies and cross-functional delivery environments.

• Proven ability to manage multiple projects or workstreams and prioritize tasks effectively.

• Experience in banking financial services payments merchant services or other regulated industries is preferred.

• Candidates may also qualify through equivalent practical experience relevant payment certifications professional training or demonstrated delivery of complex payment solutions.

Day-to-Day Activities

• Conduct stakeholder interviews workshops process reviews and requirement discussions related to Merchant Acquiring and digital payment capabilities.

• Analyze payment processes assess feasibility and impacts and collaborate with Product Operations Compliance Architecture Development and Testing teams.

• Produce requirements documents functional specifications user stories process flows acceptance criteria traceability records and delivery updates.

• Resolve requirement questions support backlog and release decisions track risks and dependencies and escalate issues within established governance.

Qualifications

• Bachelors degree in Computer Science Information Technology Engineering Business or a related field; equivalent professional experience may be considered.

• Minimum 8 years of experience in solution analysis business analysis payment technology or related roles.

• Certifications in payments Agile/Scrum business analysis product management or solution design are preferred.

• Complete Synechron-required training related to information security data protection payment controls workplace conduct and responsible technology use.

• Maintain continuous professional development in Merchant Acquiring digital payments payment security Agile delivery solution design and industry practices.

Professional Competencies

• Critical thinking payment process analysis feasibility assessment and structured problem-solving.

• Cross-functional collaboration solution coordination knowledge sharing and delivery support.

• Clear communication stakeholder engagement facilitation negotiation and requirement clarification.

• Adaptability continuous learning and effective response to changing business and payment requirements.

• Innovation focused on secure scalable customer-centered efficient and sustainable payment solutions.

• Effective organization prioritization time management and management of multiple projects or workstreams.

SYNECHRONS DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity Equity and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger successful businesses as a global company. We encourage applicants from across diverse backgrounds race ethnicities religion age marital status gender sexual orientations or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements mentoring internal mobility learning and development programs and more.

All employment decisions at Synechron are based on business needs job requirements and individual qualifications without regard to the applicants gender gender identity sexual orientation race ethnicity disabled or veteran status or any other characteristic protected by law.

Candidate Application Notice