Enter a job title or keyword
Account Manager Amazon Shipping, IN Amazon Shipping
Job Location:
Monthly Salary:
Posted:
29 September 2026 (Yesterday)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Amazon Shipping India is looking for a driven and customer-obsessed Account Manager to join the Small & Medium Business (SMB) this role you will own and manage a portfolio of SMB shippers including D2C brands and e-commerce sellers and be responsible for driving shipment volume growth improving shipper health metrics and delivering an exceptional post-onboarding experience. You will serve as the primary point of contact for your assigned shippers working cross-functionally with Operations Program Pricing and Billing & Payment teams to remove barriers and unlock growth opportunities.
The ideal candidate is a self-starter with strong communication and relationship management skills comfortable working in a fast-paced data-informed environment and passionate about helping small businesses scale through reliable logistics solutions.
Key job responsibilities
1. Shipper Portfolio Management: Own and manage a portfolio of SMB shippers driving volume growth revenue and shipper retention.
2. Relationship Building: Build and maintain strong relationships with shippers through regular check-ins business reviews and proactive problem-solving to maximize shipper lifetime value.
3. Performance Tracking & Growth: Monitor shipment volumes Revenue Per Parcel (RPP) Variable Gross Margin (VGM) and activation rates; identify at-risk shippers and execute targeted interventions to improve retention and growth.
4. Onboarding Handoff: Coordinate seamlessly with Pre-Sales Associates through a structured handshake process to ensure smooth onboarding of newly activated shippers into your portfolio.
5. API Integration & New Product Adoption: Support shippers in adopting 3P/1P API integrations and new product launches enabling them to operate at scale efficiently.
6. Cross-Functional Collaboration: Partner with Marketing Product Program Pricing and Operations teams to relay shipper needs inform roadmap priorities and improve the end-to-end shipper experience.
- Bachelors degree
- 2 years of sales experience
- Experience with analytical tools and ability to dive deep into metrics and reporting
- Experience using strong customer service communication and interpersonal skills
- Experience in logistics or experience in courier industry
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The ideal candidate is a self-starter with strong communication and relationship management skills comfortable working in a fast-paced data-informed environment and passionate about helping small businesses scale through reliable logistics solutions.
Key job responsibilities
1. Shipper Portfolio Management: Own and manage a portfolio of SMB shippers driving volume growth revenue and shipper retention.
2. Relationship Building: Build and maintain strong relationships with shippers through regular check-ins business reviews and proactive problem-solving to maximize shipper lifetime value.
3. Performance Tracking & Growth: Monitor shipment volumes Revenue Per Parcel (RPP) Variable Gross Margin (VGM) and activation rates; identify at-risk shippers and execute targeted interventions to improve retention and growth.
4. Onboarding Handoff: Coordinate seamlessly with Pre-Sales Associates through a structured handshake process to ensure smooth onboarding of newly activated shippers into your portfolio.
5. API Integration & New Product Adoption: Support shippers in adopting 3P/1P API integrations and new product launches enabling them to operate at scale efficiently.
6. Cross-Functional Collaboration: Partner with Marketing Product Program Pricing and Operations teams to relay shipper needs inform roadmap priorities and improve the end-to-end shipper experience.
- Bachelors degree
- 2 years of sales experience
- Experience with analytical tools and ability to dive deep into metrics and reporting
- Experience using strong customer service communication and interpersonal skills
- Experience in logistics or experience in courier industry
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
About Company
Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive ... View more
