Essential Qualifications
Bachelors degree in any discipline
23 years of experience in Account Management Customer Success Operations HR Operations Recruitment Staffing or IT Services. Skills Client Relationship Management Account Management Staff Augmentation Stakeholder Management Resource Onboarding Vendor Coordination Communication Skills Documentation Operations Coordination
Duties
Serve as the primary point of contact for assigned client accounts.
Build and maintain long-term relationships with existing clients.
Conduct regular follow-ups to monitor resource performance and client satisfaction.
Coordinate end-to-end onboarding of deployed resources.
Work closely with HR Recruitment Finance and Technical teams for smooth onboarding.
Coordinate with external vendors and internal recruiters regarding deployment updates.
Ensure timely completion of onboarding documents approvals and compliance requirements.
Track deployments renewals resource extensions and account activities.
Maintain accurate CRM records and account documentation.
Prepare weekly and monthly account status reports.
Gather client feedback and identify future staffing opportunities.
Ensure high client satisfaction through timely issue resolution and proactive communication.
Requirements
Experience in IT Staffing or Staff Augmentation is preferred.
Strong communication and stakeholder management skills.
Proficiency in Microsoft Excel Google Workspace and CRM tools.
Excellent organizational coordination and multitasking abilities.
Ability to work independently in a fast-paced environment.
Benefits
Working hours: 10:00 AM 7:00 PM
Working days: 5 days a week (plus 1st & 3rd Saturdays working)
Medical Insurance coverage for employees
Provident Fund (PF) facility
Quarterly parties and yearly outings/trips for team bonding
Regular check-ins with leadership for growth and feedback
Recognition awards to celebrate high performance
Fun activities and team engagement sessions throughout the year
Required Skills:
Client management account management staffing contact management
Required Education:
Bachelors degree in any discipline Information Systems or a related field.
Essential Qualifications Bachelors degree in any discipline 23 years of experience in Account Management Customer Success Operations HR Operations Recruitment Staffing or IT Services. Skills Client Relationship Management Account Management Staff Augmentation Stakeholder Management Resource On...
Essential Qualifications
Bachelors degree in any discipline
23 years of experience in Account Management Customer Success Operations HR Operations Recruitment Staffing or IT Services. Skills Client Relationship Management Account Management Staff Augmentation Stakeholder Management Resource Onboarding Vendor Coordination Communication Skills Documentation Operations Coordination
Duties
Serve as the primary point of contact for assigned client accounts.
Build and maintain long-term relationships with existing clients.
Conduct regular follow-ups to monitor resource performance and client satisfaction.
Coordinate end-to-end onboarding of deployed resources.
Work closely with HR Recruitment Finance and Technical teams for smooth onboarding.
Coordinate with external vendors and internal recruiters regarding deployment updates.
Ensure timely completion of onboarding documents approvals and compliance requirements.
Track deployments renewals resource extensions and account activities.
Maintain accurate CRM records and account documentation.
Prepare weekly and monthly account status reports.
Gather client feedback and identify future staffing opportunities.
Ensure high client satisfaction through timely issue resolution and proactive communication.
Requirements
Experience in IT Staffing or Staff Augmentation is preferred.
Strong communication and stakeholder management skills.
Proficiency in Microsoft Excel Google Workspace and CRM tools.
Excellent organizational coordination and multitasking abilities.
Ability to work independently in a fast-paced environment.
Benefits
Working hours: 10:00 AM 7:00 PM
Working days: 5 days a week (plus 1st & 3rd Saturdays working)
Medical Insurance coverage for employees
Provident Fund (PF) facility
Quarterly parties and yearly outings/trips for team bonding
Regular check-ins with leadership for growth and feedback
Recognition awards to celebrate high performance
Fun activities and team engagement sessions throughout the year
Required Skills:
Client management account management staffing contact management
Required Education:
Bachelors degree in any discipline Information Systems or a related field.