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ABHFL Collections Manager Flows Indore

Financial Services

Job Location:

Indore - India

Monthly Salary: Not provided by the employer

Posted: 13 July 2026 (28 days ago)

Application Deadline: 10 October 2026

Vacancies: 1 Vacancy

Job Summary

Key Result Areas (Max 1325 Characters)	Supporting Actions(Max 1325 Characters)
Achieve collections targets	Minimize credit losses for portfolio Drive higher resolution rates. Daily monitoring and regular reviews of delinquent portfolio Work with non-performing defaulting borrowers to create optimum recovery solutions
Portfolio review and monitoring	Monitor customer accounts flagging likely cases of default or delayed payment Provide regular inputs to Management and all the other stakeholders such as Sales Risk Policy Team on various aspects of collections resolution and delinquency trends Negative Areas Negative Profile Non-Starters SKIPs Fraud Cases etc.
Compliance and audit	Maintain all documentation related to the collections process in accordance with internal norms and regulatory requirements Respond to customer complaints regarding the collections process taking steps to ensure a satisfactory outcome for both ABFL as well as its customers Participate in periodic audits of the collections teams
Customer escalations and complaints	Coordinate with the legal team and senior management in the event of escalated cases to ensure compliance with relevant regulations

Required Experience:

Manager

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About Company

Financial Services

Discover a world of financial solutions at Aditya Birla Capital – your trusted partner for investments, insurance, loans, and a wide range of financial services in India.

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