Technical Services Consultant

No Relocation Assistance Offered
Job Number#175917 - Hong Kong Hong Kong China

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more households than any other brand in the world making us a household name!

Join Colgate-Palmolive a caring innovative growth company reimagining a healthier future for people their pets and our planet. Guided by our core valuesCaring Inclusive and Courageouswe foster a culture that inspires our people to achieve common goals. Together lets build a brighter healthier future for all.

Job Summary

Technical Services Consultant (TSC) is part of the Professional and Veterinary Affairs team.

This role covers a broad range of professional activities including but not limited to:

- educational support for the Veterinary Health Care Team (VHCT); building relationships with and education of veterinarians Vet Nurse Key Thought Leaders (KTLs) vet students and pet retail customers; support for professional associations; engagement with the next generation of veterinary professionals.

- creating adapting and optimizing digital educational & social content for veterinarians veterinary nurses for Hills professional platforms.

expanding the reach of Hills professional site for professional and growing veterinarian veterinary nurse and veterinary student users to the site. Administration of the Hills professional site including trouble-shooting uploading content and ensuring an excellent user experience are included in this roles responsibilities.

- providing support for the Hills Customer Development Organization by delivering internal education to sales Territory Managers providing external education and training to pet and veterinary customers and consumers and supporting customer and consumer initiatives.

- working closely with the Commercial Manager to identify business needs and implement strategies to grow the business.

The TSCs work ensures that Hills is known as a scientific innovative and credible partner that is engaged with veterinary and pet care professionals to transform the lives of dogs and cats through superior nutrition.

Principal Duties and Responsibilities

This is not an exhaustive list of duties or functions.

Education/ Experience Requirements

• Bachelor Degree in veterinary medicine

• Current veterinary license and clinically competent

• Previous experience in veterinary pharmaceutical company or Nutrition Company preferred.

Expected Areas of Skills

• Proficient computer skills in Microsoft Office Google tools and ability to learn company specific tools & programs

• Must be able to work independently with personal leadership manage a demanding schedule with irregular hours and manage travel to deliver internal and external customer visits/training; some overnight travel required

• Ability to make sound decisions under conditions of uncertainty or complexity

• Good interpersonal skills and excellent communication skills (internal and external all levels).

• Fluency in both English and Cantonese

Leadership Competencies (Should match the Colgate Global Competencies)

Functional Competencies (Should match the Colgate Global Competencies)

• Analytical/Decision Making

• Understand Customers and Customer collaboration

• Trade Understanding

• In-Clinic/In-Store execution

• Promotional Effectiveness

• Customer Influence and Negotiation

• Integrated Commercial Planning

Working Relationships (Key partnerships and reporting relationships)

• Does this position supervise: No

• Country Manager

• Vets within the country

• Customer Development Finance Marketing CSnL Professional

• Practicing Veterinarians & Specialists

• Vet Nurses

• Customers

Travel Requirements

Expected percentage of travel: Up to 40-60%

Our Commitment to Inclusion
Our journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self is treated with respect and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race colour religion gender gender identity sexual orientation national origin ethnicity age disability marital status veteran status (United States positions) or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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