Sustainability Manager

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The Sustainability Manager will lead the delivery of sustainability programmes for a large-scale complex corporate real estate account in Hong Kong one of JLLs most high-profile accounts in the APAC region. The role is responsible for driving energy performance ESG data integrity and waste and water initiatives across the clients Hong Kong property portfolio working closely with a broad network of client and JLL stakeholders including Real Estate Services (RES) Facilities Management Finance Catering Cleansing and Capital Projects teams.

The role will oversee the development and execution of energy and sustainability management programmes to deliver measurable outcomes against key performance indicators including:

• Energy savings and carbon footprint reduction

• Waste diversion and water management performance

• ESG data accuracy governance and timely reporting

• Stakeholder engagement and cross-functional programme delivery

What this job involves

Key responsibilities include but are not limited to:

Energy Performance Waste & Water Management

• Monitor and analyse smart energy platform data to identify energy-saving opportunities across the clients Hong Kong properties

• Build and maintain a site-level energy conservation waste and water management roadmap; drive implementation with FM teams and vendors

• Track progress and outcomes to reduce reliance on REC procurement through real on-site energy savings

• Drive operational improvements through the identification and implementation of opportunities to improve energy waste and water performance across the portfolio and at building level

• Establish and manage a holistic waste tracking and reporting system including waste register vendor data validation and reporting cadence

• Develop business cases for energy water and waste initiatives including cost-benefit analysis and operational impact assessments

• Implement and manage the annual recycling programme driving engagement across internal client partners and service vendors

• Implement energy and sustainability programmes to reach objectives

ESG Data Reporting Governance & Controls

• Manage end-to-end ESG data collection validation and submission across all utility streams: electricity diesel gas water waste costs and ECM datasets

• Manage the energy waste and water data collection process within the clients technology platform and produce periodic (monthly quarterly annual) reports tailored to the clients specific requirements

• Maintain governance cadence issue resolution logs and documentation to ensure accurate timely and auditable ESG reporting

• Coordinate across JLL FM team the clients RES Finance vendors and regional/global ESG teams to resolve data definitions exceptions and reporting discrepancies

• Support internal and external audit/attestation processes with robust evidence documentation

• Transition and stabilise recurring ESG reporting tasks with fully documented SOPs and a structured handover pack

• Manage the customised ESG dashboard (Power BI master dataset): refresh cadence data model maintenance version control and monthly/quarterly reporting packs

• Implement data quality checks and maintain an evidence repository (source documents and full data traceability) to support internal review and attestation

Stakeholder Engagement & Collaboration

• Act as the primary sustainability point of contact for the client account engaging regularly with the clients RES Catering Cleansing Capital Projects Finance and Procurement teams

• Engage with JLL facility managers as the key point of contact for wide-ranging advice on all aspects of environmental sustainability

• Facilitate sustainability awareness and training for FM teams building managers and service vendors to embed sustainable practices at the site level

• Collaborate with JLL Regional Sustainability team members to share best practices identify cross-account opportunities and develop case studies

• Support the clients broader ESG agenda by contributing to regional and global reporting cycles and stakeholder communications

Programme & Project Management

• Manage multiple concurrent workstreams across energy data waste and stakeholder engagement with clear timelines and deliverables

• Prepare and present regular programme updates to the clients RES team and JLL account leadership

• Support the preparation of tenders work orders and vendor selection for sustainability-related services and equipment

Requirements Essential

Academic & Experience

• University degree in Science Engineering Environmental Studies Sustainability or a related field

• 4 years in sustainability energy management or ESG reporting preferably within a corporate real estate or FM environment

• Experience working on large complex corporate accounts with multiple stakeholder groups

Technical Knowledge

• Technical understanding of the most common HVAC electrical mechanical and building automation systems

• In-depth understanding of energy waste and water conservation measures

• In-depth understanding of Greenhouse Gas Emission scopes and reporting

• Experience conducting site walkthroughs to identify conservation measures (e.g. ASHRAE Level 1 and 2)

• Familiarity with waste management programmes including vendor management and waste-to-value initiatives

Data & Analytics

• Experienced with benchmarking and analysing utility data to drive sustainability measures

Stakeholder & Communication

• Strong project management skills with the ability to prioritise and meet deadlines in a high-pressure deadline-driven environment

• Demonstrated ability to engage and influence diverse stakeholders across client vendor and internal teams

• Strong written and verbal communication skills; ability to present complex data clearly to non-technical audiences

• Strong English Cantonese and/or Mandarin language skills for effective coordination with local vendors and regional teams

Requirements Desirable

• Technical understanding of common HVAC electrical mechanical and building automation systems

• Experience conducting site walkthroughs to identify conservation measures (e.g. ASHRAE Level 1 and 2)

• Familiarity with waste management programmes including vendor management and waste-to-value initiatives

• Experience working on large complex corporate accounts with multiple stakeholder groups

• Proficiency in data analysis and reporting tools; experience with Power BI or equivalent dashboard platforms

• Experience with smart energy monitoring platforms (e.g. Univers or equivalent)

• Experience in energy procurement and renewable energy options (RECs PPAs)

• Knowledge of ISO 14001 BEAM Plus LEED or other environmental management/green building standards

• Cantonese and/or Mandarin language skills advantageous for coordination with local vendors and regional teams

Behavioural Competencies

• Think Big - Thinks strategically simplifies the complex solves complex problems sees the big picture

• Drive Change - Thrives on change learning agility intellectually curious appetite for risks digital drive

• Helps others - Builds relationships actively collaborates helps others succeed.

• Get it done - Acts decisively drives results passion to win takes ownership accountable resilient

• Business first - Focuses on customers and clients business/financial acumen JLL first

• Inspire - Inspire others creates vision and strategy energizes others

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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