Production Reliability Engineer SRE

Job Responsibilities include:

• Provide front-line production support across various cryptocurrency business lines and functions including client trading lending proprietary trading trade settlement and risk management.
• Work on automation projects to minimize manual effort and enhance the effectiveness of production support.
• Monitor system health and performance; identify and resolve issues promptly to ensure uninterrupted operations.
• Debug and troubleshoot complex applications written in Java and Python.
• Collaborate with development teams to implement fixes and enhancements to improve system stability and performance.
• Coordinate with global counterparts to ensure seamless follow-the-sun support.
• Document and maintain support procedures runbooks and knowledge base articles.
• Communicate effectively with clients to understand and address their support needs provide updates on issue resolution and ensure client satisfaction.
• Proactively identify areas for improvement in systems and processes to enhance efficiency and reliability.

Preferred experience:

• Bachelors degree in Computer Science Information Technology Engineering or a related field.
• 4 years of experience in SRE Production Engineering Production Support or DevOpsroles preferably in finance with direct exposure to trading system internals post-trade processing or real-time risk engines
• Strong technical skills in SQL and at least one programming or scripting language preferably Java or Python.
• Experience with incident response root cause analysis and structured problem-solving in a production environment.
• Exposure to cloud CI/CD Docker/Kubernetes or automation is highly valued
• Fluent in English is a must.