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Engineer Senior Engineer
Job Location:
Monthly Salary:
Posted:
13 August 2026 (28 days ago)
Posted:
Application Deadline:
10 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Our Client a specialist technology services company is looking to hire Engineer / Senior Engineer.
Daily Responsibilities
Key Skills
Daily Responsibilities
- Provide 1st and 2nd level support to users in a friendly and helpful manner
- Follow procedures and instructions from your Manager
- Keep your Manager and Helpdesk aware of the status of your current and outstanding tasks escalating when tasks take longer than expected
- Promptly update job status in ticketing and activity tracking systems
- Perform upgrade / maintenance / support jobs during non-office hours
- Conduct daily systems morning checks
- Perform basic troubleshooting on issues and escalate to seniors according to escalation procedures
- Perform regular system patches and security updates according to procedures
- Track and manage clients IT assets
- Update inventory in our knowledge sharing system
- Log incidents and resolutions for knowledge base development
- Handle equipment deliveries and rack mount IT equipment occasionally
- Familiarity with collaboration software like Microsoft Teams or Zoom
- Remain contactable via phone during out of office hours for very occasional off hours support work
Key Skills
- Fluency in written and spoken English is mandatory
- Fluency in spoken Mandarin
- Knowledge in Microsoft desktop / Office 365 / Azure platforms
- Basic knowledge in networking
- High cyber security awareness
- Being friendly patient and helpful when assisting users
- Troubleshooting skills
- Industry certifications would be an advantage e.g. Microsoft certificates Cisco Comptia A certificates
- 3 years in a technology support role for Engineer
- Trade floor or financial services IT experience would be an advantage but not critical
- Diploma or above in fields of Information Technology Software Engineering or equivalent
Required Experience:
Senior IC
About Company
ACHIEVING MORE TOGETHER ARE YOU A CANDIDATE ? Please submit your CV below if you’re motivated to find an outstanding, well-paying home for your talents. SUBMIT CV LOOKING FOR TALENT ? Are you a company looking for talent? You’ve come to the right place. We service reputable compani ... View more
