ServiceNow Developer (mfd) CSM & ITSM

Your Role

In this role you will play a key part in shaping and advancing BEUMER Groups ServiceNow platform landscape. As part of a global crossfunctional environment you will help evolve governance structures processes and technical standards while supporting the platforms longterm maturity and adoption across the organization.

Your Responsibilities

• Design implement and enhance ServiceNow CSM and ITSM solutions across core modules
• Develop flows scripts UI policies IntegrationHub spokes and upgradesafe customizations
• Build and manage integrations with external providers including SLAs OLAs contracts and vendor coordination
• Establish and maintain governance for release cycles data models error handling and security boundaries
• Apply security best practices and maintain documentation for compliance and audit purposes
• Collaborate closely with business stakeholders to refine requirements and continuously improve the platform
• Support platform adoption through demos knowledge articles training sessions and performance analytics

Your Profile

• A degree in Computer Science Information Systems or a comparable field
• Several years of handson experience developing ServiceNow solutions particularly in ITSM and ideally also CSM
• Clear and structured communication skills for working with both technical and nontechnical stakeholders
• ServiceNow certifications such as CSA CISITSM or CISCSM are a strong advantage
• A selforganized analytical and goaloriented working style in global virtual teams
• Curiosity and motivation to continuously learn in a fastchanging technology environment
• Strong English skills; German language skills are beneficial for collaboration in an international context

What Makes This Role Special

• A key role in shaping a growing and evolving ServiceNow platform landscape
• Close collaboration with international stakeholders and diverse business areas
• High level of responsibility with room to influence standards governance and best practices
• A culture that values trust knowledge sharing and continuous development

About BEUMER Group

Conveying loading palletizing packing sorting and distributing BEUMER Group develops and produces technically leading intralogistics systems for the global market. Our employees are characterized by excellent knowhow and a strong will to consistently develop themselves further. We do our utmost to promote this claim: within the framework of a familylike cooperation characterized by high mutual esteem and a culture of trust that creates stability and security. Our common goal: to implement outstanding and innovative projects worldwide.

Additional Information :

We look forward to receiving your application! Please include your salary expectations (gross annual salary) and your notice period or earliest possible starting date.

Remote Work :

No

Employment Type :

Full-time