Security Services Consultant

Our Mission

At Palo Alto Networks were united by a shared missionto protect our digital way of life. We thrive at the intersection of innovation and impact solving real-world problems with cutting-edge technology and bold thinking. Here everyone has a voice and every idea counts. If youre ready to do the most meaningful work of your career alongside people who are just as passionate as you are youre in the right place.

Who We Are

In order to be the cybersecurity partner of choice we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption Collaboration Execution Integrity and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest we invite you to join us!

Job Summary

We are seeking an experienced and customerfocused technical team member to join our Security Services organization to focus on a diverse portfolio of CyberArk customers in DACH Nordics and BeNeLux but may be assigned to customers throughout all EMEA. Our consultants serve as trusted advisors technical experts and primary points of contact ensuring customers achieve longterm success and value from their self-hosted/on-premises CyberArk Privileged Access Management (PAM) programs. The person applying should be aware that with customers transitioning to cloud environments the role may shift over time from a self-hosted / on-premises-focused role to a PAM SaaS-oriented one. Our team members typically have two areas of expertise and while this role is focused on PAM we are looking for someone who is willing to become an expert in CyberArks EPM (Endpoint Privilege Manager) solutions.

Key Responsibilities

Customer Engagement & Ownership:

• Serve as the primary technical advisor for assigned customers across EMEA managing the full lifecycle from onboarding through longterm adoption

• Build and maintain trusted relationships with operational stakeholders and executive sponsors.

• Guide customers on Privileged Access Management and security best practices.

• Contribute technical expertise to escalation scenarios where relevant.

• Be the customer technical representative when working with other CyberArk technical teams such as R&D Support etc

Technical Leadership & Strategic Advisory

• Provide expert guidance on CyberArk PAM (self-hosted / on-premise) solutions

• Anticipate technical challenges and risks

• Monitor product usage and adoption trends

Solution Delivery & Technical Enablement

• Support planning implementation configuration and expansion of CyberArk PAM solutions and adjacent solutions

• Assist customers with configurations troubleshooting and integrations

CrossFunctional Collaboration

• Align with the account team on strategy for your customers and share information

• Collaborate with Product Management R&D Support and Professional Services team

• Represent the customers voice internally

Qualifications

Core Requirements

• Minimum 3 years of CyberArk PAM experience ideally in a large complex or modernized environment

• Fluent in German and English

Technical Background

• Experience with Windows/Unix Active Directory IDPs networking databases and IT security

• Ability to resolve complex technical problems

• Experience with endpoint protection agents is beneficial

Communication & Leadership

• Strong communication and organizational skills

• Ability to manage multiple customers and projects

Preferred Certifications

• CyberArk (PAM) certifications like Sentry Defender or CDE are beneficial

Personal Attributes

• Proactive selfmotivated and committed to excellence

• Analytical and adaptable

Our Commitment

Were trailblazers that dream big take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.