Logs Specialist

Your role at Dynatrace

Dynatrace is seeking a results-driven Log Management Domain Specialist to serve as the primary domain authority for our Log Management solution. This is a high-impact domain role designed to drive the successful adoption consumption and displacement of legacy log tools. You will partner with our Global Sales organization to demonstrate the unique value of the Dynatrace Grail data lakehouse helping customers transition from high-cost fragmented logging silos to a unified AI-powered observability platform.

Core Responsibilities

Domain Expertise:

• Act as the domain subject matter expert (SME) for Logs staying ahead of industry trends like OpenTelemetry (OTel) log pipelines (Cribl/BindPane) and cloud-native logging (CloudWatch/Stackdriver).
• Articulate the architectural superiority of Dynatrace Grailspecifically how its schema-on-read and index-less storagesolvethe cardinality explosion of modern logs.

Competitive Execution:

• Partner with Account Executives/SEs to identify and execute displacement plays against legacy incumbents.
• Lead high-stakes Proof of Concepts (POCs) that drive Logs consumption that prove ROI by reducing data ingest costs while increasing troubleshooting speed.
• Build Economic Value models that show customers how to optimize their SaaS consumption and maximize their Dynatrace investment.

Solution Architecture:

• Expertise in architecting resilient vendorneutral logingestion frameworks utilizing Fluentd Logstash and OpenTelemetry Collector pipelines etc.
• Help customers navigate complex log-routing scenarios ensuring high-value data is prioritized for analytics while low-value data is archived cost-effectively.

Consumption Advocacy:

• Identify consumption bottlenecks within existing accounts and proactively provide technical guidance to unlock more log data volume and user adoption.
• Conduct Best Practice workshops focused on log-based alerting DQL (Dynatrace Query Language) proficiency and dashboarding.

What will help you succeed

Qualifications & Requirements

• Experience: 5 years in a domain specialist pre-sales professional services or SRE role with at least 3 years specifically focused on Log Management or Big Data analytics.
• Technical Depth:Advanced proficiency in Query Languages ( SPL Kusto QL SQL or Lucene).
• Deep understanding of Log Ingestion pipelines and Telemetry Pipelines (Cribl BindPlane Vector).
• Hands-on experience with Kubernetes OpenShift and Serverless logging patterns.
• Cloud & DevOps:Strong knowledge of AWS Azure or GCP logging ecosystems and automation tools like Terraform or Ansible.
• Business Acumen: Ability to translate bits and bytes into dollars and centsexplaining how log management impacts MTTR and operational overhead.
• Education: Bachelors degree in - Computer science Engineering or equivalent practical experience.
• Handson exposure to modern observability pipelines including Cribl solutions or OpenTelemetry logging specifications.
• Familiarity with the Cribl ecosystem or OpenTelemetry logging specs.
• Experience with scripting (Python Go or Bash) for log transformation and data cleanup.

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers including AWS Microsoft and Google Cloud and other leading partners worldwide to create strategic alliances.
• Youll get to work at the forefront of innovation with Dynatrace Intelligencethe industrys first agentic operations system. Bringing together deterministic and agentic AI it helps teams understand whats happening why it matters and what to do next automatically.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.