Lead Solutions Engineer

Your role at Dynatrace

Whats the role

As a Dynatrace Solution Engineer you will be a key member of the Dynatrace salesengine and will be responsible for providing excellent technical support to thesales team. You will be the expert on Dynatrace and all facets of AdvancedObservability. Within this exciting role you will be responsible for executing greatdemos which demonstrate the Dynatrace unique approach in solving thecustomers pain executing and managing POCs onsite and remote building keyrelationships with Dynatraces customers and completing RFIs & RFPs. You willalso work across teams including Dynatraces innovation labs Dynatraces ExpertServices consultants CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace you need to be anambitious confident and self-motivated individual with previous SE experience oranother technical customer facing role. You need to be passionate about innovativetechnology technical sales and articulating value to customers and prospects. Inaddition we are also looking for:

• An excellent team player with the ability to work across all disciplines.
• Excellent communication and presentation skills with the ability tocommunicate technical value into business value.
• Previous 3 5 years of experience with observability or applicationperformance management technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome andbe able to manage this process.
• Ability to manage a number of projects simultaneously work with a numberof different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally adapt to an ever-changingenvironment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatraces product offerings during international trade showsand at key customer account meetings to promote new and expandedbusiness.
• Partner with sales representatives to identify new sales opportunities as wellas incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept(PoC) creation and cloud architecture discussions leading the technicalsolution evaluation portion in support of sales opportunities either directlyor through channel partners for multiple POCs.
• Present Dynatraces vision to our customers C-suite executives.
• Provide technical guidance in the Discovery Solution Evaluation andSolution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to ourcustomers during key marketing events. Either at Dynatrace sponsoredindustry events or partner sponsored events ensure key demonstrations aredelivered by you or a team member at demonstration booths.
• Gather qualify and provide feedback from customers to ProductManagement to improve Dynatraces market share and meet the marketneeds.
• Not only work with internal sales team but also with partners supportingtheir team in the customers and being a technical point of contact for them(trusted advisor/technical coach).
• Position might be filled at a higher level based on candidate experience.

What will help you succeed

Minimum Requirements:

• Bachelors degree in Computer Science or equivalent education or experience required.
• 3 years of experience within the observability space.
• Fluent in English and French

Preferred Requirements:

• Experience with web technologies such as HTML CSS and JavaScript.
• Experience with programming / scripting side technologies such as PHP Go and database.
• Advance knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices Knowledge with cloud platforms including AWS Azure or GCP.
• Experience with modern technologies like containers Kubernetes / OpenShift Serverless functions and CI/CD pipelines.
• Experience with automation like Ansible Puppet Terraform etc.

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers including AWS Microsoft and Google Cloud and other leading partners worldwide to create strategic alliances.
• Youll get to work at the forefront of innovation with Dynatrace Intelligencethe industrys first agentic operations system. Bringing together deterministic and agentic AI it helps teams understand whats happening why it matters and what to do next automatically.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.