Client Services Operations Consultant

Murex is a global fintech leader in trading risk management and processing solutions for capital markets.

Operating from our 19 offices 3 400 Murexians from over 65 different nationalities ensure the development implementation and support of our platform which is used by banks asset managers corporations and utilities across the world.

Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. Youll be part of one global team where you can learn fast and stay true to yourself.

The team:

You will join theClient Services EMEA Operations domain a team dedicated to supporting and advising our European clients in their use of the Murex platform.

Our mission is to:

• Ensure the smooth operation and evolution of the platform forBack Office users (Collateral Settlements Regulatory Reports Life Cycle )
• Provide expert support acrossincident resolution configuration and implementation.
• Collaborate with internal teams to deliverinnovative solutionsin a fast-paced and demanding environment.
• Foster strong client relationships throughtraining governance and strategic advisory.

Youll work with adiverse and multicultural client base across Europe with opportunities fortravel and direct client engagement.

Your missions/What youll do:

• Support clients in using and configuring the Murex platform ensuring timely resolution of incidents.
• Collaborate with internal product and development teams to deliver fixes and new features.
• Participate inprojects of modernization migration and module implementation including design configuration and validation.
• Delivertraining sessions(internal and external) and contribute to continuous documentation improvement.
• Act as atrusted advisor: present platform evolutions report activities and contribute to client governance strategies.
• Embrace innovation and creativity to meet the evolving needs of capital markets.

Your profile/Who you are:

• You hold aMasters degree from a top-tier engineering schoolor university with a focus on financial markets and/or mathematics.
• You are curious aboutIT and software development with knowledge of Unix SQL Oracle/Sybase being a plus.
• You have strong analytical skills and a problem-solving mindset.
• You are client-oriented with excellent interpersonal and communication skills.
• You thrive in acollaborative multicultural and internationalenvironment.
• You are fluent in English and open to travel across Europe.

Why should you join us:

Joining Murex means stepping into a role that blendstechnology finance and client interaction. Youll be exposed to a wide variety ofEuropean financial institutions working closely withFront Office teamson real-world challenges. Our environment isfast-paced and intellectually stimulating whereadaptability and creativityare key to success. From day one youll benefit fromcontinuous trainingand the support of a passionate expert community.

At Murex we value the strength of our Murexians networks and the connections they build. Its very likely that alumni from your schools or members of your network are already part of our teams. Feel free to reach out to them to learn more about their experience at Murex!