Associate Account Manager, Amazon Vendor Services

At Amazon were on the lookout for the curious those who think big and accept challenges willing to come build the future with us. AVS is a paid B2B service that aims at helping strategic brands partner with Amazon to grow their business. As an Associate Account Manager (internal title: Brand Specialist) you will gain 360-degree exposure to all areas of e-commerce from local to Pan-EU level owning the relationship with your brand and structuring with them both a short- and long-term strategy oriented at brands growth and Customer Satisfaction. You will own your vendors annual business plans (Vendor Growth Plans) using data-driven insights to build customer-centric strategies that create value for both end customers and your vendor partners. You will act as a trusted advisor to your vendors providing guidance on selection promotional activities and growth strategies. You will monitor and work on success metrics daily and ensure the brands experience of the AVS demonstrates our customer obsession. Furthermore you will be working together with different stakeholders to implement new ideas and processes within Amazon EU such as (Product) Category Management Supply Chain management Finance and Marketing; developing your skills and future career. Your role will focus on four crucial business areas:

Key job responsibilities
- Core Service: Analyze business performance identify trends andtranslate data into actionable insightsto improve overall business these insights to build strategic customer-centric recommendationsusing Amazon programs (e.g. Amazon Freight) to drive long-term benefits.

- Availability & Operational Excellence: Drive local and EU supply-chain operational excellence initiatives by reducing costs defects lead times and by managing stock in our Fulfilment Centre.

- Promotion & Funding: Provide recommendations for the brands marketing and advertising campaigns to promote new products increase traffic and improve conversion. Plan implement and manage promotional activities for Amazon events such as Prime Day where you will help your brands generate sales. On top of that you will drive brand campaigns with your vendors and work closely with Amazon Advertising to explore further marketing opportunities we have.

- Selection & Quality: Help grow selection by managing the launch of new products and improving discoverability. You will identify product gaps onboard the new products and be responsible for the ramp up of these products as well as improve the end-customer experience on Amazon (i.e.: performing Walk The Store session competitor benchmarking create enhanced content on detail pages).

A day in the life
Interested in how a day in life of Brand Specialist looks like Check out the following videos to gain more insight into the role and team.

1) Brand Specialists at Amazon - Jump Right In

2) Brand Specialists at Amazon. What do they do

About the team
Were a diverse team of Brand Specialists spread across Europe united by our mission to drive strategic growth for our vendors. While we collaborate virtually across borders we maintain strong local connections.

Our culture combines professional excellence with genuine camaraderie. We thrive on knowledge sharing celebrate successes together and support each others growth. Despite working on complex business challenges we maintain a balanced and inclusive atmosphere where diverse perspectives are valued and lasting connections are formed.

Join us in shaping the future of vendor partnerships at Amazon.

- Bachelors/Masters degree or equivalent experience
- Fluent written and verbal communication in French and English (both minimum C1 level)
- Proficiency in MS Office programs (e.g. Excel PowerPoint)
- Experience working in a cross-functional or client-facing environment

- Previous experience in e-commerce retail FMCG or a client/vendor-facing environment
- Proactive and self-driven with a sense of ownership over deliverables and outcomes
- Ability to build trust-based relationships with internal and external stakeholders
- Demonstrated curiosity and willingness to learn new tools processes and business areas quickly
- Experience using generative AI tools in a professional or academic context with willingness to critically evaluate AI-generated outputs
- Comfortable navigating ambiguity and bringing structure to undefined problems
- Ability to respectfully challenge ideas and advocate for the best customer outcome
- Analytical mindset with ability to translate data into actionable recommendations
- Knowledge of another European language (preferably German Italian or Spanish)

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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.