Desktop Support Engineer Jobs in Jordan

Job Brief: Develop experience in HR SAP solutions to Work with company clients and support in the selection, implementation of specific HR SAP solutions and effectively implement the technology into the client’s business environment in order to achieve expected business results Responsibilities: Participate in kickoff meetings to collect, understand and evaluate client’s business requirements to suitable SAP solution. Attend SAP demo meetings to develop functional expertise from the Senior Project Managers.  Assist in preparing and documenting project’ blueprints to provide detailed, specific information on projects and all deliverables in coordination with the project manager and other project members. Serve as a project team member to execute and implement SAP solutions for clients and ensure the process timeline is followed correctly and successfully. Perform Testing of SAP system after implementing of each phase and ensure the system is running error free Assist in key user training on implemented SAP solutions in coordination with the functional senior employees. Support client and serve as a main point of contact during Go Live and Installation process. Develop excellent client relationship and respond directly to any client’s inquiries.  Attend meetings with project counterparts to ensure the project goals are met successfully. Handle clients’ tickets and ensure solving issues or inquiries that arises any time during or after the implementation of the project on a timely and accurate manner to ensure customer satisfaction. Ensure updating the status of each ticket assigned to you on the ticking system. Ensure continuous learning concerning the current or new SAP products. Maintain a thorough knowledge of the organization and adheres to all organizational standards. Other tasks required by the company. Academic Requirements: University degree, preferably in Management , Human Resources or relevent field Experience & Job Requirements : 0-2 years of experience in SAP applications is preffered Skills Required: Business Acumen Problem Solving Team Work and Felxibility Customer Service and Detail Oriented Communication, interpersonal and Computer Skills Language Skills (Written and Verbal) Organizational Skills Listening Skills Time Management Skills Less

Regularly meet with and support your assigned group of channel partners Prepare and track progress on strategic plans for key channel partners Produce accurate sales forecasts in conjunction with your partners Co-sell with partners on strategic deals Leading weekly reviews and monthly strategic meetings with top channel partners in your region Tracking and providing weekly sales support for key deals, ensuring successful closure Gaining a deep understanding of our products to inform and educate channel partners Recruiting and enabling new channel partners Less

Support the SBC Team in the design of formative research to better understand current norms and behaviors related to gender dynamics in Jordan. This may include knowledge, attitudes, and practices (KAP) assessments, barrier analyses, social media scans, and other studies. Provide administrative support around the development of evidence-based and contextually appropriate SBCC strategies that promote gender equality and the advancement of women’s leadership. Assist with the scheduling of various consultancies, campaigns, and other SBC-related activities. Provide inputs into the design of SBC learning and monitoring activities, including SBCC indicators and evaluation designs. Document successes and lessons learned; prepare reports, presentations, short articles for publication to disseminate learning. Less

Co-facilitate and organize, with USAID, agenda and meetings of the USAID Secretariat for Gender Equality and Women’s Empowerment Community of Practice, bringing together all USAID IPs working in gender transformation. Co-create with USAID and IPs the structure and operational norms for the Secretariat. Support the organization and logistics of the Secretariat and the Community of Practice in general. Convene USAID IPs at key touch points in program cycles (eg. work planning, identification of common measurement tools, etc.) to facilitate coordination of key actions pushing forward gender transformation. Serve as liaison between the various spokes of USAID’s gender community of practice, ensuring effective coordination and collaboration between USAID IPs. Identify, build, and manage collaborative partnerships with IPs. Less

Exploring a new business problem every 6-8 weeks Conducting research and interviewing stakeholders to understand the problem Running weekly experiments – write code, review outcomes, debug, log learnings, and iterate Delivering prototypes and deployments to customers Meeting in person with members of your cohort twice a year in exciting global destinations Less

Line of Service Industry/Sector Specialism Management Level Senior Associate Job Description & Summary The PwC Middle East Infrastructure Finance team is a part of our global Infrastructure and Project Finance network of over 600 professionals. Our team is integrated across the Middle East and comprises of bankers, accountants, engineers, economists, ex-developers all with a strong track record in the infrastructure and PPP space. A career with our team means adding value to our clients through advice and support across all facets of the deal lifecycle from conception to deal closure. You can expect to work on projects across a number of sectors such as power and utilities, renewables, social infrastructure and transportation. The work could include advising clients on strategy and concept development, feasibility studies, business plans, due diligence of potential investments/partnerships/acquisitions, bid development advisory, procurement strategies, commercial structuring and project financing arrangement. As a Senior Consultant, you will be part of a team based in Riyadh, KSA covering the region’s largest infrastructure and PPP market. Responsibilities Strong knowledge of analyzing financial statements, conducting complex financial analysis on excel and developing project finance style financial models Researching, aggregating and analyzing data; synthesizing large quantities of information; extracting meaningful insights and making recommendations Assuming responsibility for content creation across various deliverables by working closely with the Manager and Director on Information Memorandums, Financial Models, project risk matrixes, term sheets, feasibility and concept reports and senior management presentations Preparing new business proposals and supporting material Managing internal deal management requirements such as archiving and assisting senior staff with internal approvals. Less

Verify, allocate, post and reconcile accounts payable and receivable Produce error-free accounting reports and present their results Analyze financial information and summarize financial status Spot errors and suggest ways to improve efficiency and spending Provide technical support and advice onManagement Accountant Review and recommend modifications to accounting systems and procedures Manage accounting assistants and bookkeepers Participate in financial standards setting and in forecast process Provide input into department’s goal setting process Prepare financial statements and produce budget according to schedule Assist with tax audits and tax returns Less

Support the contextual revision and roll out of the DRC Jordan Country Action Plan, ensuring it is supported by a country economic recovery strategy which provides strong rationale for programmatic priorities and reflects the evolving nature of the Syrian crisis and changing labour law and regulations in Jordan, especially as they impact vulnerable individuals; Lead the technical design and review of concept notes, logical frameworks, budgets and full proposals under economic recovery; Foster strategic private sector engagement, technically and financially, and maintain those strategic relationships with high quality engagement. Promote and ensure quality implementation through market systems approaches (MSA) across the programming, particularly looking at moving toward small and medium enterprises support through value chains approaches and local economic development plans, when feasible looking at climate-smart businesses. Proactively engage in bilateral coordination with local and international NGOs as well as with international public organizations to refine, expand and strengthen DRC’s referral and information assistance and partner networks whilst seeking new partnerships for innovative economic recovery programming. Support the Monitoring, Evaluation, Accountability and Learning department in rolling out qualitative and quantitative monitoring and evaluation approaches aiming to build contextually grounded learning into programme activities; Less

Schedule and document frequent grant management meetings (including program kick off meeting and 90-day closeout meetings), take notes of meetings, track action points for follow-up and record/document lessons learned; Maintain the grant management system, ensuring compliance with [email protected] 2.0 minimum standards; Manage the grants tracker (active, pipeline and closed); update and share with ESMT as a representation of the current country office portfolio. Ensure program teams’ compliance with [email protected] minimum standards for program management, in conjunction with the PaQ Director and Proposal Development and Grants Manager PROGRAM REPORTING AND COMMUNICATIONS Supports the Grants Management Unit to maintain a reporting tracker and share regularly with Program, MEL and HQ Teams. Supports the formatting and edition of different reports and documents, including but not limited to monthly, quarterly and annual reports and work plans. Support in retaining proof of submission and filing final versions. Less

Troubleshooting. Based on reported outages or degradations, you will diagnose and propose a permanent fix for the issue. System improvements. You will implement change requests that simplify, automate, and improve the platform. Maintain and improve a centrally-managed cloud infrastructure, with 24x7 incident coverage and excellent uptime/service levels. Less

Building new functionalities. For every spec, you will make the appropriate method-level design decisions and write production-ready code to ensure flawless implementation. Building new product features and capabilities and helping to transform our portfolio of 100+ products into cloud-native applications. Less

Support the Senior Behavior Change and Communication Lead in the design of formative research to better understand current norms and behaviors related to gender dynamics in Jordan. This may include knowledge, attitudes, and practices (KAP) assessments, barrier analyses, social media scans, and other studies. Based on research and assessments, support the SBCC strategy development, including community engagement, social mobilization, and communications campaigns. Contribute to the development of evidence-based and contextually appropriate SBCC strategies that promote gender equality and the advancement of women’s leadership and draw on proven approaches and results of studies, baseline data, and formative research. Design and support SBC learning and monitoring activities, including selection of SBCC indicators and evaluation designs. Document successes and lessons learned; prepare reports, presentations, short articles for publication to disseminate learning. Participate in regular monitoring of campaigns and SBC activities. Make recommendations based on assessment finding and regular monitoring to inform program adaptations to better meet the needs of program participants. Less

Review requirements, specifications and technical design documents to provide timely and meaningful feedback Create detailed, comprehensive and well-structured test plans and test cases Estimate, prioritize, plan and coordinate testing activities Design, develop and execute automation scripts using open source tools Identify, record, document thoroughly and track bugs Perform thorough regression testing when bugs are resolved Develop and apply testing processes for new and existing products to meet client needs Liaise with internal teams (e.g. developers and product managers) to identify system requirements Less

Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security. Use software engineering best practices to ensure a high standard of quality for all of the team deliverables Write high quality distributed system software Work in an agile, startup-like development environment, where you are always working on the most important stuff. Less

Software architecture design. Writing specifications with important technical decisions based on product change requests. Writing code. You will code multiple times per week to develop a deep technical understanding of our products and codebases Deep dives. Analyzing technical problems and making suggestions to improve our software quality. Less

1. Responsible of monthly scanning and filing and Finance Warehouse management . 2. Seek appropriate authorization and ensuring that all supporting documents are collected and attached to vouchers. 3. Support month closure in coordination with Finance Manager. 4. Preparation of the day-to-day checks and cash payments to vendors. 5. Monitors and ensures project spending are all in line with approve budget(s) in coordination with the budget holders and supervisor. 6. Assist the team during audit visits. 7. Liaise with bank representatives to obtain the needed documentation. 8. Ensures that internal controls are established, reviewed, and maintained according to IMC and donor guidelines. 9. Monitors and controls cash advances and ensure timely clearance. 10. Any other related duties as directed by supervisor. Less

Support and participate in Pre-Award Assessment/partner Project Capacity Review to potential partners as appropriate. Contribute to assessing, reviewing and analyzing technical areas of procurement, inventory, asset management, policies and procedure, and Staff structure to measure the partner's capacity. Review the supply chain component of the partnership agreement(s). Participate in Partnership Project opening, reviews, and closing meetings. Work with sub-award partners to ensure the project reflects the fair market value and best value for money. Support partners to develop their procurement plans based on the partnership agreement. Support partners in the development of proposal budgets to ensure reasonable and realistic amounts are presented to maximize the utilization of funds and reduce the occurrence of budget realignments and requests for amendments. When necessary, participate in bid committees for the procurement of items and services upon request and ensure that partners align with laws and donor regulations prior to procuring. Provide partners with standard methodology guidance based on IRC experience and local partner capacity on issues related to procurement and logistics management, while ensuring to reflect partners' specific and realistic needs. Monitor the entire partner supply chain management process. Less

Handle high amounts of live chat and incoming emails Identify and evaluate customers’ needs to deliver satisfaction Provide accurate, valid and comprehensive information Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution Follow communication procedures, guidelines, and policies Go the extra mile to engage customers Less

Collaborate proactively with a distributed team Write high quality code with unit tests to create new features Debug issues and produce high quality fixes Review code produced by other engineers Discuss ideas and collaborate on finding good solutions Work from home with global travel 2 to 4 times a year for internal and external events Integrate diverse bootloaders and maintain gadget snaps Develop system daemons with REST APIs in Golang Less

Implement the operations and support processes and tasks in compliance with regulatory instructions and company’s SOP’s. Set the targets and KPIs on team and individual level and ensure they are met. Manage day-to-day tasks/job assignment and delegation, monitoring performance and quality of duties execution. Develop work schedules on long term (i.e. week(s)/month(s)). Liaise with other departments heads and support in operational cross-functional matters. Involve in managing and planning projects handled by operations team. Share expertise and knowledge of the company’s operations to the operations team, develop teams’ competencies and ensure their sufficient understanding to the assigned tasks and duties. Ensure operations’ team continuous development and update inline with market evolvement. Build management-level reporting. Represent the company fronting Central Bank, international entities, high-value segment accounts, for operational concerns. Less