drjobs Technical Support Engineer Biomedical العربية

Technical Support Engineer Biomedical

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1 Vacancy
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Job Location drjobs

Amman - Jordan

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Responsibilities:

  • Provide comprehensive technical support and troubleshooting for various technical issues.
  • Maintain and manage Windows environments and virtual machine platforms.
  • Collaborate with hospital staff to ensure uninterrupted technical operations especially in critical settings like the ICU.
  • Create and maintain documentation for troubleshooting procedures and system configurations.
  • Communicate effectively with internal teams and external stakeholders via email and other channels.
  • Monitor system performance and implement continuous improvements.
  • Handle emergency technical support requests during highpressure situations.
  • Manage travel assignments outside Amman to support branch offices or external client locations as required.
  • Ensure adherence to IT policies and compliance standards within the hospital environment.
  • Be available to work outside normal working hours to address critical issues as they arise




Requirements


A leading Healthcare Solutions provider in Jordan Amman looking to hire

Technical Support Engineer

Key Qualifications:

  • Education:
    • . in Biomedical Systems or Biomedical Informatics (preferred).
  • Experience:
    • 12 years of handson technical support experience ideally within a hospital or clinical setting.
    • Proven ability to troubleshoot technical issues in a highpressure environment such as hospitals or ICUs.
  • Technical Skills:
    • Strong proficiency with Microsoft Office (Word Excel Outlook etc..
    • Experience working with virtual machines.
    • Familiarity with Microsoft certifications for operating systems (e.g. MSCE or any server admin certificates) is a plus.
    • CCNA certification is preferable.
  • Soft Skills:
    • Excellent communication and email writing skills.
    • Ability to effectively manage and resolve technical challenges under pressure.
    • Excellent English language speaking and writing skills.
  • Additional Requirements:
    • Valid drivers license.
    • Willingness and ability to travel outside Amman.


Employment Type

Full-Time

Company Industry

Department / Functional Area

Health Care

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