21

Airlines Jobs in Jordan

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21 Airlines Jobs in Jordan


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Technical Support Advisor In Arr Vms

Microsoft - Amman - Jordan
0 - 0 years
JOD 123 - 123
Jordan / 0 - 0 / JOD 123 - 123

Identify and analyse skill-gaps in team or Pod; contribute to the creation of readiness plans and content Own Case management duties (technical review, triage, incoming inspection for SIE (Service Interruption Event), case progression, impact to customer wellness, reduced time to... measures) Enable swarming and collaboration activities, including advanced troubleshooting Approve and review escalations (regardless of destination - to Engineering Group or other PODs) Improve existing and develop new troubleshooting workflows and troubleshooting guides (TSG) Provide ramp activities for junior engineers, knowledge sharing, technical coaching and mentoring Drive technical collaboration and engagement outside of CSS (Product Engineering teams, Services, Support, Regions) Less

Identify and analyse skill-gaps in team or Pod; contribute to the creation of readiness plans and content Own Case management duties (technical review, triage, incoming inspection for SIE (Service Interruption Event), case progression, impact to customer wellness, reduced time to... measures) Enable swarming and collaboration activities, includ More..

Airport Services Duty Supervisor

Qatar Airways - Amman - Jordan
0 - 4 years
JOD 123 - 123
Jordan / 0 - 4 / JOD 123 - 123

Facilitates ramp handling in liaison with all airport staff to expedite departures Supervises the airport team to ensure on-time flight closure and working towards overall on-time performance Plan efficient duty allocations of manpower during duty periods for Customer Service Agents and provide support to the Airport Services Manager in case of flight disruptions, mis-connections and other passenger related disruptions Provide leadership, demonstrate team building skills, direct staff and evaluate performance as well as being able to build on constructive feedback Generate various reports and always keep the workplace neat and tidy as well as offering support to the Airport Services Manager in implementation of training and remaining sensitive in varying difficult situations at all times Manage and train the ticketing team Less

Facilitates ramp handling in liaison with all airport staff to expedite departures Supervises the airport team to ensure on-time flight closure and working towards overall on-time performance Plan efficient duty allocations of manpower during duty periods for Customer Service Agents and provide support to the Airport Services Manager in case o More..

Airport Services Duty Officer

Qatar Airways - Amman - Jordan
0 - 4 years
JOD 123 - 123
Jordan / 0 - 4 / JOD 123 - 123

Ensuring that passenger and aircraft handling practices conform to the safety and security standards Ensuring that all QR aircraft handling standards are met on a shift basis Managing and controlling manpower on the shift, in order to optimize utilization and to maintain staff morale and discipline Ensuring proper allocation of manpower and resources in the airport operations Completing checks to ensure adequate standards are maintained Resolving customer problems and complaints while on duty and working with all departments including Customer Relations to provide resolutions for complaint handling Facilitating ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure Less

Ensuring that passenger and aircraft handling practices conform to the safety and security standards Ensuring that all QR aircraft handling standards are met on a shift basis Managing and controlling manpower on the shift, in order to optimize utilization and to maintain staff morale and discipline Ensuring proper allocation of manpower and re More..

National Associate Movement Operations Officer

4 - 16 years
JOD 123 - 123
Jordan / 4 - 16 / JOD 123 - 123

Oversee up to three teams of staff members who are undertaking movements activities in Jordan. Support staff development processes such as hiring, providing training, assigning duties and giving feedback to staff members on their performance on a regular basis to ensure high quality work and the accurate completion of activities. As needed, monitor the work schedule, validate hours and process relevant financial paperwork in coordination with the IOM Finance Unit. Oversee the completion of all bookings by Movements staff members in accordance with the Handbook of IOM Tariffs (HIT). Facilitate compliance with program-specific Standard Operating Procedures (SOPs) and supervise the distribution of travel information to stakeholders. Oversee the creation of movement data files and oversee Movements staff members as they compile and analyze descriptive statistics. Certify and handle the processing of vendor-incurred costs. Maintain close contacts with airlines on a regular basis and represent the best interest of beneficiaries and clients for competitive fares with the most direct routing. Less

Oversee up to three teams of staff members who are undertaking movements activities in Jordan. Support staff development processes such as hiring, providing training, assigning duties and giving feedback to staff members on their performance on a regular basis to ensure high quality work and the accurate completion of activities. As needed, monit More..

Catering Operation

Royal Jordanian - Amman - Jordan
0 - 8 years
JOD 6000 - 10000
Jordan / 0 - 8 / JOD 6000 - 10000

Driving and being accountable for the continual development of all galley planning to facilitate the delivery of products and Inflight services; Developing galley, cabin and stowage studies for new aircraft types joining the fleet; Determining the stowing and positioning of catering, catering equipment and non-food items in the aircraft galleys via generating galley loading diagram to all concerned; Reviewing, updating and publishing in a timely manner GLP’s with every schedule, meal uplift or product/service change to ensure caterers have access to the correct/updated GLP’s at all times to achieve compliance to loading requirements and maintain service levels on board flights. Changes to be highlighted for re-published GLP’s to simply understanding for stakeholders; Maintaining and producing standardized aircraft packing and loading plans by creating packing and loading instructions for containers, carts and galley diagrams for all flights, aircraft types and configurations, making the process simple and effective to reduce complexity for equipment logistics, achieve optimal balancing of equipment flows between catering stations; Less

Driving and being accountable for the continual development of all galley planning to facilitate the delivery of products and Inflight services; Developing galley, cabin and stowage studies for new aircraft types joining the fleet; Determining the stowing and positioning of catering, catering equipment and non-food items in the aircraft galleys More..

Aircarft Mechanic

Royal Jordanian - Amman - Jordan
0 - 8 years
JOD 6000 - 10000
Jordan / 0 - 8 / JOD 6000 - 10000

Perform the maintenance, preventive maintenance, and alteration (repair or modification) that his supervisor (CS) is authorized to perform when the supervisor personally observes the work being done to the extent necessary to ensure that it is being done properly and when the supervisor is readily available in person for consultation. Perform scheduled and unscheduled maintenance checks (i.e. inspections and checks) on an aircraft under the supervision of an authorized certifying staff Carry out maintenance tasks to any standard specified in the maintenance data under the supervision of the aircraft certifying staff (aircraft supervisor) Notify supervisors of defects or mistakes requiring rectification to re-establish required maintenance standards Perform aircraft towing and pushback including ground to cockpit communication during these ground operations Replenish (fuel system, hydraulic fluids, oil, gas, water, toilet sanitary fluid, rain repellant), scheduled servicing (cleaning, lubrication, drainage) and unscheduled servicing operations (aircraft protection, sampling for analysis and system line flushing) applicable to the aircraft Less

Perform the maintenance, preventive maintenance, and alteration (repair or modification) that his supervisor (CS) is authorized to perform when the supervisor personally observes the work being done to the extent necessary to ensure that it is being done properly and when the supervisor is readily available in person for consultation. Perform sc More..

It Systems & Infrastrucute Engineer

Royal Jordanian - Amman - Jordan
0 - 8 years
JOD 6000 - 10000
Jordan / 0 - 8 / JOD 6000 - 10000

Applies professional concepts to implement system network communications and solutions. Under general supervision, implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system. Under general supervision, manages one or a group of centralized computer servers. Analyzes, installs, modifies, and supports operating systems, utilities and Internet/intranet-related tools. Learns to Operates Corporate' internal data systems, including Storage SANs. Under general supervision, implements server networked systems. Assists with execution of security control to prevent hackers from infiltrating corporate information. Applies professional concepts to administer security policies to control access to systems. Defines users, access levels and authority levels on the application or operating system level. Less

Applies professional concepts to implement system network communications and solutions. Under general supervision, implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system. Under general supervision, manages one or a group of centralized computer servers. Analyzes, installs, More..

Aircraft Engineer

Royal Jordanian - Amman - Jordan
0 - 8 years
JOD 6000 - 10000
Jordan / 0 - 8 / JOD 6000 - 10000

Release an aircraft to service after the satisfactory completion of maintenance Guide mechanics at their support during the performance of maintenance Supervise maintenance, preventive maintenance, and alteration (repair or modification) that is performed by mechanics under their supervision personally to the extent necessary to ensure that it is being done properly Use the methods, techniques, and practices prescribed in the current manufacturer's maintenance manual or Instructions for Continued Airworthiness prepared by its manufacturer, or other methods, techniques, and practices acceptable to the authority during the performance of maintenance Use the tools, equipment, and test apparatus necessary to assure completion of the work in accordance with accepted industry practices. If special equipment or test apparatus is recommended by the manufacturer involved, he must use that equipment or apparatus or its equivalent acceptable to the authority Complete all required maintenance within the available maintenance downtime Release the maintenance documentation upon satisfactory accomplishment of maintenance and keep such as part of maintenance records archive Record the details of the maintenance carried out or make a precise reference of such on the aircraft technical log system Less

Release an aircraft to service after the satisfactory completion of maintenance Guide mechanics at their support during the performance of maintenance Supervise maintenance, preventive maintenance, and alteration (repair or modification) that is performed by mechanics under their supervision personally to the extent necessary to ensure that it More..

Licensed Dispatcher

Royal Jordanian - Amman - Jordan
0 - 8 years
JOD 6000 - 10000
Jordan / 0 - 8 / JOD 6000 - 10000

Takes over the whole responsibility related to the operational matters of the flight release. Keep in contact with OCC duty Manager for any urgent matters related to flight Operations Dispatch & Flights Release. Communicates with Crew Scheduling personnel in regards to operating Crew rotation, or possible crew change. Continuously monitors/action all e-mails and communications through VHF / ACARS. Continual monitoring for all inbound traffic WX requests by operating crew through the Fleet Watch & ACARS, and keep the crew updated on any relevant deteriorating weather conditions at Destination & Alternates and other information. Prepare the daily schedule load-sheet for the next shift Less

Takes over the whole responsibility related to the operational matters of the flight release. Keep in contact with OCC duty Manager for any urgent matters related to flight Operations Dispatch & Flights Release. Communicates with Crew Scheduling personnel in regards to operating Crew rotation, or possible crew change. Continuously monitors More..

Airport Services Agent

Royal Jordanian - Amman - Jordan
3 - 0 years
JOD 0 - 5000
Jordan / 3 - 0 / JOD 0 - 5000

Carrying out passengers check-in process within the set time limitations Checking the serviceability of check-in counters and reporting any malfunction. Displaying the required security and safety notifications at the check-in counters Preparing check-in counters Keeping documents and information secured from unauthorized use in accordance with the set regulations and regulatory requirements Handling passengers’ embarkation process in due time as per the set procedure (crown class, special needs, etc.) Implementing the process of reporting the passengers to baggage security control in due time Handling the delayed flights as per the set procedure Performing the required flights related Announcements in due time Preparing the required documents (limited release tags, Cabin baggage tags, indemnity forms ,etc.) to be available during the boarding process and to be collected after completion of boarding process Less

Carrying out passengers check-in process within the set time limitations Checking the serviceability of check-in counters and reporting any malfunction. Displaying the required security and safety notifications at the check-in counters Preparing check-in counters Keeping documents and information secured from unauthorized use in accordance wit More..

Call Center Agent

Royal Jordanian - Amman - Jordan
0 - 3 years
JOD 0 - 5000
Jordan / 0 - 3 / JOD 0 - 5000

Provide exceptional customer service by responding to RJ customers' inquiries, concerns and requests for assistance with accurate information and solutions. Respond to incoming calls and emails while maintaining the highest level of customer care. Assist travel agents with their clients' special needs. Provide customers with flight, route, and pricing information. Issue tickets to RJ customers to ensure that their requests are fulfilled. Resolve and assist customers with baggage issues. Promote additional services offered by RJ. Less

Provide exceptional customer service by responding to RJ customers' inquiries, concerns and requests for assistance with accurate information and solutions. Respond to incoming calls and emails while maintaining the highest level of customer care. Assist travel agents with their clients' special needs. Provide customers with flight, ro More..

Cabin Crew

Royal Jordanian - Amman - Jordan
3 - 0 years
JOD 6000 - 10000
Jordan / 3 - 0 / JOD 6000 - 10000

Proficiency in English language Communication Skills Customer Services Safety and Security Consciousness Time Management Guide and assist for safety and comfort to passengers Always conduct safety checks before the flight Greet and communicate with customers Help passengers find their seats Prepare and serve drinks and food to passengers Take orders from passengers Present emergency equipment and give instructions to passengers on how to use this equipment Monitor, manage and secure the cabin Less

Proficiency in English language Communication Skills Customer Services Safety and Security Consciousness Time Management Guide and assist for safety and comfort to passengers Always conduct safety checks before the flight Greet and communicate with customers Help passengers find their seats Prepare and serve drinks and food to passengers More..

Flight Attendant

Royal Jordanian - Amman - Jordan
3 - 0 years
JOD 6000 - 10000
Jordan / 3 - 0 / JOD 6000 - 10000

Welcoming passengers on board and directing them to their seats, helping with hand luggage or any seating problems. Making announcements and keeping passengers informed of any delays etc. and always being visible in the cabin to answer any passenger requests during the flight. Leading passengers in case of emergency and giving first aid to passengers when the need arises. Checking all passenger seat belts, check galleys and securing it before takeoff. Serving meals and refreshments to passengers as per company rules and regulations. Professionally demonstrating safety procedures and equipment use before every flight for all passengers Carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy, checking that all meals are on board (including special dietary requests), relevant landing cards are loaded, and first aid equipment is checked. Ensuring that passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers, toilets and galley areas. Completing all flights related paperwork e.g. (stock control, logging any faults or problems during the flight…etc.) and liaising with the ground staff Less

Welcoming passengers on board and directing them to their seats, helping with hand luggage or any seating problems. Making announcements and keeping passengers informed of any delays etc. and always being visible in the cabin to answer any passenger requests during the flight. Leading passengers in case of emergency and giving first aid to pass More..

Sales Agent

Royal Jordanian - Amman - Jordan
3 - 0 years
JOD 0 - 5000
Jordan / 3 - 0 / JOD 0 - 5000

Handle all customer requirements/requests professionally and ensuring high customer satisfaction * Issue tickets and collect deposits or payments * Inform passengers of essential travel information, such as travel times and transportation connections * Make reservations for customers, explain rules and give quotes and fares * Provide customers with accurate information about Royal Jordanian flights, times, dates and ticket prices for requested flights * Inform customers about availability of flights and the best connections if more than one flight is to be booked * Compile daily balanced sales transaction reports * Coordinate with customer services section to solve passenger problems and complaints Less

Handle all customer requirements/requests professionally and ensuring high customer satisfaction * Issue tickets and collect deposits or payments * Inform passengers of essential travel information, such as travel times and transportation connections * Make reservations for customers, explain rules and give quotes and fares * Provide customers wi More..

Cost Control Engineer

Royal Jordanian - Amman - Jordan
0 - 8 years
JOD 6000 - 10000
Jordan / 0 - 8 / JOD 6000 - 10000

Participate in the negotiation of the Letters of Intent and the Aircraft Lease Agreements (Wet and Dry Lease) with the Lessors. Interact with the Lessors, Appraisers and Consultants for all issues related to the leased Aircraft. Review and process all the Aircraft Lease and Maintenance Reserve Invoices for payment on time. Coordinate with the Insurance Section regarding the Agreed Values of the Aircraft. Coordinate with the Legal Department in all issues related to Aircraft leasing. Identify the action items in the Aircraft Lease Agreements, and follow up with the concerned parties to ensure proper and on-time accomplishment. Maintain accurate Database for all the Invoices, Lease Agreements and their related documentations. Maintain professional relationship with the Lessors, appraisers, consultants and suppliers. Less

Participate in the negotiation of the Letters of Intent and the Aircraft Lease Agreements (Wet and Dry Lease) with the Lessors. Interact with the Lessors, Appraisers and Consultants for all issues related to the leased Aircraft. Review and process all the Aircraft Lease and Maintenance Reserve Invoices for payment on time. Coordinate with the More..

E-services Developer

Royal Jordanian - Amman - Jordan
3 - 0 years
JOD 6000 - 10000
Jordan / 3 - 0 / JOD 6000 - 10000

Develops and enhances software programs based on the requirements and business needs. Patriciates in the practical software and database designs that meet both business and technical requirements. Participates in defining the software and database architecture for new solutions Uses software engineering best practices to ensure a high standard of quality for all of the team deliverables. Ensure error-free code within agreed timelines, using the tools, and techniques specified by the Project Manager Patriciates in the development and support of different in-house and 3rd party applications Prepares or assists in preparing the user experience (UX), mock-ups and user interface (UI). Less

Develops and enhances software programs based on the requirements and business needs. Patriciates in the practical software and database designs that meet both business and technical requirements. Participates in defining the software and database architecture for new solutions Uses software engineering best practices to ensure a high standard More..

Esl Teacher

Royal Jordanian - Amman - Jordan
3 - 0 years
JOD 6000 - 10000
Jordan / 3 - 0 / JOD 6000 - 10000

Design supplementary materials as needed; Punctual delivery of training for all scheduled courses/classes; Follow the designed syllabus for the course; Provide feedback and reporting to supervisors as necessary; Maintain daily attendance and performance records Submit weekly student performance reports as required; Attend instructors' meetings; Less

Design supplementary materials as needed; Punctual delivery of training for all scheduled courses/classes; Follow the designed syllabus for the course; Provide feedback and reporting to supervisors as necessary; Maintain daily attendance and performance records Submit weekly student performance reports as required; Attend instructors' m More..

Safety (sms) Senior Officer / Supervisor

Royal Jordanian - Amman - Jordan
0 - 8 years
JOD 6000 - 10000
Jordan / 0 - 8 / JOD 6000 - 10000

Ensure data integrity and validity through maintaining flight data database and validating safety events. Analyze flight data and develop detailed queries within Excel and additional software programs. Assist in managing the safety reporting system. Analyze all the safety data coming up from the reporting system and create trends. In addition to any other safety data. Assist with flight data investigations, conducting root cause analysis of identified safety concerns. Assist in administration of all internal safety programs (FDM, Reporting System) making up components of the Company Safety Management System (SMS). Less

Ensure data integrity and validity through maintaining flight data database and validating safety events. Analyze flight data and develop detailed queries within Excel and additional software programs. Assist in managing the safety reporting system. Analyze all the safety data coming up from the reporting system and create trends. In addition More..

Reservations & Ticketing Supervisor

Qatar Airways - Amman - Jordan
0 - 0 years
JOD 123 - 123
Jordan / 0 - 0 / JOD 123 - 123

Handle customer requirements /cases professionally minimize customer waiting time. Support Travel Agents with seat confirmation and arrange VIP Bookings/ ticketing queries. Support staff and customers to resolve difficult issues /problems pertaining to Reservations and Ticketing, on a daily basis. Assist staff and customer to resolve difficult issues/ problems pertaining to Reservations and Ticketing on a daily basis. Encourage maximizing revenue for the Airline whenever possible. Input reservation request through telephone, arranges reservations and routing using timetables, airline manuals, reference guides, and tariff book. Maximize revenue, acting in the interest of the Company. Ensures proper issuance of ATB for all types of ticketing transactions to reduce debit notes. Less

Handle customer requirements /cases professionally minimize customer waiting time. Support Travel Agents with seat confirmation and arrange VIP Bookings/ ticketing queries. Support staff and customers to resolve difficult issues /problems pertaining to Reservations and Ticketing, on a daily basis. Assist staff and customer to resolve difficult More..

Senior Cargo Agent

Qatar Airways - Amman - Jordan
0 - 2 years
JOD 123 - 123
Jordan / 0 - 2 / JOD 123 - 123

Assisting customer / clients with all information related to booking / forwarding / delivery liaising with local Ground Handling Agents and with Head Office Cargo Department to ensure satisfactory services provided by Qatar Airways Maintaining a close coordination between QR Space Control and customers by ensuring their shipments are transferred, delivered on time and maximum priority is given to shipments. Coordinating with customers / Caro Claims Supervisor at the Head Office and forwarding all necessary claim documents, handling discrepancies and administrative issues related to stations. Perform other department duties related to his / her position as directed by the Head of the Department Less

Assisting customer / clients with all information related to booking / forwarding / delivery liaising with local Ground Handling Agents and with Head Office Cargo Department to ensure satisfactory services provided by Qatar Airways Maintaining a close coordination between QR Space Control and customers by ensuring their shipments are transferred More..