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Technical Support & Customer Service Engineer
drjobs Technical Support & Customer Service Engineer العربية

Technical Support & Customer Service Engineer

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1 Vacancy
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Jobs by Experience

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0 - 2 years

Job Location

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Giza - Egypt

Monthly Salary

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EGP 4000 - 6000

Nationality

Egyptian

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 757863

Job Description

Main Job Duties:

  • Provide service and customer support during visits answering inquiries
  • Responsible for handling customer while testing a new hearing aid
  • Support the customer psychologically to accept their hearing loss and choose the suitable Hearing aid
  • Help customers to understand their Audiograms
  • Handle the implementation process for new hearing aid and giving customer orientation for the aid features, wearing, usage and preserving it.
  • Obtain ear impressions for preparing ear molds and hearing aid shells.
  • Prepare the work order and invoice, ear molds and maintenance documents and reports.
  • Apply amendments and fine tunings and re-fitting for HA.
  • Any others tasks assigned by the direct manager

Job Requirements

  • Shift Basis.
  • Biomedical , Science, Electrical , or Communication Engineering
  • Very good English.
  • Team work.

Employment Type

Full Time

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

About Company

Above 200 employees
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