Operation Manager Associate

Responsibilities

• Ensuring the proper, continuing, and timely implementation of all business operations through directing and guiding others and utilizing various tools that guarantee operational excellence to resolve problems, including providing training to managers and employees
• Planning andexecuting operational projects, business initiatives, and tactical management strategies that are necessary for implementing plans internally
• Developing and implementing operational business plans and assuring the effectiveness of operational processes and plans, in cooperation with all internal business partners
• Developing a plan for the development of operational capabilities in cooperation with the management of the Human Resources Department
• Assisting the Operations Manager in daily operational matters
• Supporting the Operations Manager with the enforcement of company policies and standards
• Providing feedback on company policies and procedures
• Executing tasks and actions that are necessary to implement plans internally
• Mastering the effectiveness parameters development, analytics formulation, and management reporting of daily operations
• Setting department KPI’s guidance and achievement assurance through applying and following structured performance, process, and quality standards
• Conducting business performance analysis and working on improving planning
• Achieving effective and efficient results to meet the company’s operational needs, and capitalizing on new opportunities to expand its business scope
• Achieving global operational goals through close monitoring and management and through strategic and planned cooperation with department managers

Job Requirements

• Bachelor's degree in Business Administration, Management, or a related field
• Master’s degree in Business Administration is highly preferred
• At least 7 years of experience in a professional business environment
• Fluent English and Arabic language proficiency (verbal and written)
• Exceptional verbal and written communication skills
• Leading planning skills and systematic business mentality
• A well-organized and detail-oriented mindset with an eagerness to grow
• Ability to work well under pressure and with minimal supervision
• Ability to handle complaints and resolve disputes and conflicts
• Advanced knowledge of and experience in Microsoft office tools Proactive qualities and having a willingness to learn