English Sales Consultant / Hilton Account

About the Job

• Achieve and maintain required SALES metrics and goals.
• Obtains client information by answering telephone calls;verifying information.
• Provide information and guidance (if a general customer inquiry) in order to resolve customer issues/inquiries.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Research required information using available resources
• Identify and escalate priority issues
• Route calls to appropriate resource
• Conduct data entry, documentation, and case management.
• Work and partner with others within a team-based environment.
• Adhere to company policies and procedures as described on the HR Handbook.

Job Requirements:

• University Graduate is a must.
• Fluent English Language.
• Excellent in Sales.
• Capable of customer management and can negotiate, overcome obstacles, and/or upsell/cross-sell.
• Native Arabic speaker.
• Sales or customer service experience (preferable).
• Fresh Graduates are also welcome to apply.
• Flexibility to work on rotational shifts basis (Morning and night), transportation provided for the night shifts.
• Good communication, negotiation, problem solving & interpersonal skills.
• Gender: M/F.
• Computer Literacy.