Customer Service & Logistics Coordinator

About the Job

• Ensure on time fulfillment of requirements for products from the warehouse to the customers
• Follow up on the ordering cycle from receiving the orders, picking at the warehouse, loading the trucks and delivering to the market
• Follow up on supply planning team to ensure the availability of products at the right time
• Handling distributor orders
• Receiving orders and consolidating in order file
• Filtering and planning orders against available stock
• Entering orders on SAP system
• Communicate with 3PL on order plan and any order inquires
• Preparing distribution plan per distributor branch and number of trucks
• Develop transportation schedule and timing with delivery service providers as well as distribution centers.
• Handling returns and raising related credit notes on system
• Handling distributor original invoices , arrange them and send to related finance team
• Handling distributors bonus process, filing claims and sending orders

Job Requirements

• 1-2 years of experience within same field in a reputable pharma / FMCGs companies
• Bachelor’s Degree in Business Administration or any related field
• Fluency in English & Arabic languages
• Highly Professional in excel & Microsoft office
• Structured Planning & analytical thinking skills
• Self- starter with high problem solving skills
• Excellent communication skills, team player
• Shows a strong desire to develop, accept new challenges, and eager to learn.