City Head

About the job

What's On Our Plate

• Handle operations for sales acquisition and account managers by understanding the city's KPI and setting targeted strategies, objectives, and action plan.
• Develop strategic business plan to achieve sales objectives and expand restaurant supply in all areas within a given commission take rate and time frame.
• Identify growth areas and set achievable targets for new acquisitions and live restaurants in the specified area and be accountable for overall city performance.
• Monitor competitor activities and set required plan to improve restaurant potential growth
• Generate extra revenue through team achievement of non commission revenue (advertising) deals.
• Follow up closely on team accomplishment of daily/weekly tasks to secure high level of quality performance and ability to reach their targets through management skills by coaching, motivating, and guiding the team to full capacity.
• Monitor performance of the team by ensuring restaurant partner acquisition, closed restaurants deals, hygienic content metrics, promotions, account management, and market research.
• Evaluate and assess targets on an individual level and provide objective feedback to support team members in their growth.
• Scale the team according to current portfolio of brands and onboard new joiners.
• Create detailed reports to help team achieve targets and maintain accurate records of restaurant details such as account management performance report and sales acquisition.
• Propose new ways of improving liaison and growth with existing partner restaurants.
• Integrate team tasks on corresponding tools and dashboards used within the company.
• Collaborate with different internal teams to reach designated KPIs and working closely with the following departments: marketing, finance, operations and logistics.