Technology Support Analyst Jobs in Egypt

Job DescriptionCertified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workp...

QUALIFICATIONS EXPERIENCE AND COMPETENCIES Bachelors degree in Information Technology or a related field 1 years of experience in IT customer support Excellent communication and interpersonal skills Ability to work independently and as part of a team Ability to manage multiple projects and prio...

Collaboration with sales: Responsible for finding optimal technical solutions to meet the customers needs for non-standard and modernisation cases Ensures clarity on the solutions scope including KONE and possible third-party offerings Participates in customer meetings and answers customers technica...

What youll be doing:Acting as the first point of contact for our customers & partners;Proactively managing incoming tickets within SLA to ensure high customer satisfaction. You ll be prioritizing clear communication expectation management and timely follow-ups to ensure a smooth and supportive custo...