Support Jobs in Egypt

Job Description: Key Role & Responsibilities: Contacting clients by telephone to negotiate terms of an agreement and using persuasion skills to conclude the sale Working positively to achieve tight sales targets Making accurate, rapid cost calculations Keeping log records More...

Technical Support SpecialistJob Requirements Problem solving skills. Ability to clearly present technical information. Ability to investigate logs and find what causing issues and highlighted it. Ability to collect needed logs for further investigation by next level teams. Ab More...

Using data to develop and optimize strategies and processes, increase profits, efficiency, quality, or security, and reduce costs. Working with internal departments to collect data and develop and implement strategies. Identifying and validating new data sources. Creating reports More...

Responsibilities: Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales More...

Responsibilities: Evaluating sourcing procedures and presenting improvement strategies to senior management for approval. Analyzing and calculating procurement costs and developing cost reduction strategies. Driving purchasing decisions based on cost and scenario analysis, as wel More...

Responsibilities: Customer Management and Issue handling Handling of dedicated support Software Update Management (SUM) handling Remote Service Gateway (RSG) mentoring Leading and developing a stellar sales team

Responsibilities: Issue invoices to clients. Keep a record of client accounts with updated charges to the account. Make note of any payments made or missed. Inform clients of their outstanding debt.

Under general supervision, performs a variety of cleaning and custodial duties including daily cleaning and supplying of bathrooms, offices and other assigned areas in accordance with standard procedures. Uses cleaning devices such as wet mops, wringers, duster, vacuum cleaner and oth More...

Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that m More...

Act as a single point of contact for support requests from external and internal systems' users regarding issues and queries. Monitor and respond to open tickets submitted via different channels in a timely manner. Provide prompt and accurate feedback to customers. Refer to More...

Handle calls, e-mails, webchats, and other contacts within the service level agreement. Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. Diagnose, Troubles More...

Responsibilities: Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and s More...

Provide assistance to all members in the use of our computer network, workstations, and equipment. ● Assist with the communications and information hardware and software, with primary responsibility for clients devices systems, and their efficient integration. ● Provide helpdesk supp More...

The Technical Support Engineer delivers competent technical support in the CO2 hub when it comes to operational reporting , supervising maintenance activities and Computerized Maintenance Management System in full compliance with Industrial Management System, Quality and food safety r More...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Job Description Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products i More...

As a Technical Support Engineer in the Modern Work (MW) team, you will deliver world-class support for our global customers on their digital transformation journey. You will provide valuable support solutions on a wide range of technologies, specifically Exchange, Exchange Transport, More...

Company application administration: Deploy, configure, integrate, and test the implemented solution based on Technical and Business requirements. Work with multiple teams (external / internal) for successful resolution of issues and incidents. Delivering regular and customized tra More...

Creating spreadsheets with large numbers of figures without mistakes. Verifying the data by comparing it with original source of information (sales order, email, catalog...etc) to maintain accuracy at all times. Processing invoices and accounts payable, including follow-up with ve More...