Email support (M365, Microsoft Exchange)

Job Description:

Roles in this Job Family design solution deploy migrate manage and change infrastructure services End User Services across all related technologies. Including but not limited to servers storage mainframe networks AD public clouds private clouds datacenter technologies containers middleware DBs Modern Device Management Intelligent Collaboration IT (HW&SW) Asset Management Services Field Services and Technical Service Desk.

Responsibilities

Ensuring the operational health of the O365 Suite Applications including security availability performance interoperability and reliability.

Troubleshoot various Office 365 issues including connectivity and mobility.

Conduct routine monitoring and analysis to include Audit Log Reports evaluation system and storage utilization reports site and system usage growth reports and manage site collection quota settings.

Develop future strategies for Office 365 products and services

Administer and support Office 365 and MS Exchange policies

Administer and support system backup and disaster recovery processes

Maintain inventory of equipment and software licenses.

Update Ticket technical details document new processes create guidelines for new solutions update infrastructure documentation

Basic Qualifications:

• Bachelors degree in a relevant field or equivalent combination of education and experience
• Typically 4 years of relevant work experience in industry with a minimum of 1 years in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and technical knowledge
• A continuous learner that stays abreast with industry knowledge and technology

Certificates:

Microsoft 365 Certified: Administrator

Microsoft 365 Certified: Security Administrator Associate

Microsoft Certified: Azure Administrator Associate

CompTIA Security

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.