Service Level Jobs in Cairo

About Us Foundever is a global leader in the customer experience (CX) industry. With 170000 associates across the globe were the team behind the best experiences for 800 of the worlds leading and digital-first brands. Our innovative CX solutions technology and expertise are designed to support opera...

PURPOSE OF THE JOBResponsible for supervising teams performance ensuring that clients metrics are met and the morale of the team is charged to drive the team towards success.We are seeking an experienced and dynamic French-speaking Team Manager to lead a high-performing team in a 24/7 customer suppo...

About Us Foundever is a global leader in the customer experience (CX) industry. With 170000 associates across the globe were the team behind the best experiences for 800 of the worlds leading and digital-first brands. Our innovative CX solutions technology and expertise are designed to support opera...

DescriptionWe are seeking a highly skilled and experienced Consultant with a strong background in IT Service Management (ITSM) and Business Continuity Management Systems (BCMS). The ideal candidate will play a pivotal role in advising clients on best practices implementing robust service management...

Ready to shape the future of work At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global...

WHATS ON YOUR PLATEEnhance the training delivery effectiveness to ensure the riders are up to the level to support deals with our customers and vendors. Supervise the training teamwork from A to Z to ensure smoothness in the training delivery.Track the newbies accounts activation process starting fr...

Principal Responsibilities:Provide end-user support for Microsoft 365 applications including Teams Outlook and OneDrive.Deliver technical and configuration support for Office 365 applications to employees.Support end-user computing hardware including Windows and macOS laptops and related peripherals...

Whats On Your PlateLead Talabat Egypts overall supply ecosystem ensuring a sustainable high-quality and high-performing rider base across the country.Develop and execute the overall supply growth and acquisition strategy aligned with business demand and market dynamics.Lead long-term supply forecast...

Sutherland is seeking a talented onsite IT Help Desk Specialist to join our growing team in Cairo! If you have the skills and experience needed to succeed in this role we want to hear from you! As an IT Help Desk Specialist youll be responsible for the following:Technical Support:Provides technical...

Job Description SummarySandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path unique opportunities will present themselves both professionally and...

The Consultant - Client Success is an individual contributor responsible for owning the holistic post-sale Client Services operational relationship for applicable clients and providing operational support and assistance in growing clients business.The Consultant is a trusted client advocate and work...

Jadeer is hiring on behalf of one of our clients in Cairo EgyptJob Title: Talent Acquisition SupervisorScope:The Talent Acquisition Team Lead is responsible for overseeing the recruitment processes managing the talent acquisition team and implementing effective strategies to attract evaluate and hir...

Who are weSince launching in Kuwait in 2004 talabat the leading on-demand food and Q-commerce app for everyday deliveries has been offering convenience and reliability to its customers. talabats local roots run deep offering a real understanding of the needs of the communities we serve in eight coun...

DescriptionKey Responsibilities:Logistics & Returns Specialist (PS)Incident Resolution:Spearhead the investigation of logistics failures (loss damage delays) driving cross-functional coordination to ensure 100% resolution within target SLAs.Policy Governance:Audit all return shipments to ensure data...

Setting up and managing the warehouse end to endSetting up and managing the budget for the supply chain function within the country Directing and managing the supply chain function at the country level taking care of people development facilitating coordination efficiency effectiveness across local...

Are you passionate about connecting exceptional talent with a thriving organization in the Interpretation Industry We are seeking a dedicated and strategic individual to join our team as a Talent Acquisition Manager. Be part of our mission to source engage and recruit the best minds in the field fos...

Role SummaryThe Senior Payroll Specialist is responsible for ensuring accurate and compliant payroll processing across assigned countries. This role involves auditing employee records maintaining payroll data integrity ensuring adherence to Labor tax and social security laws and supporting continuou...

Company OverviewAt Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people property and places. Our solutions foster the co...

Purpose:  The Senior Manager will be part of the Visa Consulting and Analytics organization in GCC and NALP which delivers advisory and implementation projects to our clients across MENA (GCC and NALP). We are looking for motivated individuals to join our growing practice to lead the work on consult...

Service Level & Escalation Management Define and enforce SLAs across all IT services (infrastructure applications support). Maintain an escalation matrix for rapid incident response and resolution. Generate SLA performance reports and implement corrective actions as needed.Communication & Stak...