Service Level Goals Jobs in Egypt

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Information Technology (IT)Management LevelAssociateJob Description & SummaryAt PwC our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide...

Support clients through phone calls emails and chat to help them access company resources.Build positive relationships with clients to develop and maintain customer satisfaction.Provide virtual online learning support and orientation on our services and tools.Maintain customer feedback records for d...

The purpose of this roles is to support the Client Director in delivery on the account managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners.Job Description:Key re...

About Us Foundever is a global leader in the customer experience (CX) industry. With 170000 associates across the globe were the team behind the best experiences for 800 of the worlds leading and digital-first brands. Our innovative CX solutions technology and expertise are designed to support opera...

DescriptionMonitor team performance and identify areas for improvement.Resolve team conflicts and address employee concerns.Hire train Coach and develop SMEs and CE AssociatesConduct performance evaluations and provide regular feedback.Handle escalated customer issues and complaints.Help develop and...

The Consultant - Client Success is an individual contributor responsible for owning the holistic post-sale Client Services operational relationship for applicable clients and providing operational support and assistance in growing clients business.The Consultant is a trusted client advocate and work...

Job Responsibilities: Respond promptly to incoming support requests via phone email chat or helpdesk ticketing system.Gather relevant information to accurately diagnose and troubleshoot technical problems.Provide solutions or guidance to users for resolving hardware software and network issues.Docum...

We re Hiring: Junior IT & Help Desk Specialist at BitBang Location: El Sheikh Zayed Giza EgyptCompany: BitBang LLC.About UsAt BitBang we drive innovation with a customerfirst mindset. As we scale we need a techsavvy Junior IT & Help Desk Specialist to keep our teams connected supported and product...

1. Provide end-user support.2. Provide Corporate systems support.3. Responsible to adhere with all information security policies.4. Supporting the roll-out of new applications/systems.5. Prepare project status reports.6. This position will also require on-call response to incidents as necessary.7. F...

Purpose:  The Senior Manager will be part of the Visa Consulting and Analytics organization in GCC and NALP which delivers advisory and implementation projects to our clients across MENA (GCC and NALP). We are looking for motivated individuals to join our growing practice to lead the work on consult...

Respond to user inquiries via phone email or ticketing system in a timely manner.Troubleshoot and resolve issues related to Windows/Mac operating systems Microsoft Office printers email and other standard business software.Install configure and maintain computer hardware and software.Support user ac...

The Account Manager Vendor Help Desk will be responsible for offering remote support to talabats longtail accounts and guiding the restaurant Partner on selfserve actions to drive their growth. This roles engagement with our accounts is critical to their future success with talabat especially for a...

About NCR AtleosNCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize selfservice availability for financial institutions and retailers across the globe.Required Skills:Bachelors de...

DescriptionJoin J.P. Morgan Wholesale Payments a global leader in cash management liquidity commercial card FX escrow solutions and merchant services. to develop your career by delivering best-in-class service and building deep relationships to achieve 100% client satisfaction.As a Client Service Ac...

Why join usTo continuously provide high quality processing GPS to achieve maximum customer satisfaction within the specified Service Level Agreements (SLAs). Other responsibilities dependent on process assigned to (e.g. project implementations system maintenance infrastructure development). Receives...

Responsibilities:Accelerate adoption and improve performance of products for the assigned product family by identifying optimization opportunities and leads for activation.Collaborate with cross-functional teams within Visa to deliver subject matter expertise consultation and operational best practi...

ResponsibilitiesMaintain effective prompt and accurate communication with all factories via phone chat and email.Support factories with on-call and online technical and non-technical trainingIdentify and handle issues complaints and requests from factories Run periodical customer feedback surveysVal...

Company Overview:DentistFind is a leading marketing technology firm dedicated to empowering dental practices through datadriven digital marketing strategies and innovative technology solutions. Our mission is to help dental practices grow by increasing patient acquisition and retention with our prop...

Helpdesk Specialistprovides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them.An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the prob...

Help desk Specialist provides fast and useful technical assistance on computer systems. He will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk specialist must have good technical knowledge and be able to communicate effectively to understand the proble...