Service Level Goals Jobs in Cairo

At F5 we strive to bring a better digital world to life. Our teams empower organizations across the globe to create secure and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity from protecting consumers from fraud to enabling companies...

The Manager - Specialized Client Success is a client-facing individual contributor role serving as a subject matter expert. The Consultant enables new client capabilities promotes product adoption and optimizes client performance. Working in conjunction with Account Team members from Client Services...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Information Technology (IT)Management LevelAssociateJob Description & SummaryAt PwC our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide...

Support clients through phone calls emails and chat to help them access company resources.Build positive relationships with clients to develop and maintain customer satisfaction.Provide virtual online learning support and orientation on our services and tools.Maintain customer feedback records for d...

The purpose of this roles is to support the Client Director in delivery on the account managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners.Job Description:Key re...

About Us Foundever is a global leader in the customer experience (CX) industry. With 170000 associates across the globe were the team behind the best experiences for 800 of the worlds leading and digital-first brands. Our innovative CX solutions technology and expertise are designed to support opera...

DescriptionMonitor team performance and identify areas for improvement.Resolve team conflicts and address employee concerns.Hire train Coach and develop SMEs and CE AssociatesConduct performance evaluations and provide regular feedback.Handle escalated customer issues and complaints.Help develop and...

The Consultant - Client Success is an individual contributor responsible for owning the holistic post-sale Client Services operational relationship for applicable clients and providing operational support and assistance in growing clients business.The Consultant is a trusted client advocate and work...

1. Provide end-user support.2. Provide Corporate systems support.3. Responsible to adhere with all information security policies.4. Supporting the roll-out of new applications/systems.5. Prepare project status reports.6. This position will also require on-call response to incidents as necessary.7. F...

Purpose:  The Senior Manager will be part of the Visa Consulting and Analytics organization in GCC and NALP which delivers advisory and implementation projects to our clients across MENA (GCC and NALP). We are looking for motivated individuals to join our growing practice to lead the work on consult...

The Account Manager Vendor Help Desk will be responsible for offering remote support to talabats longtail accounts and guiding the restaurant Partner on selfserve actions to drive their growth. This roles engagement with our accounts is critical to their future success with talabat especially for a...

DescriptionJoin J.P. Morgan Wholesale Payments a global leader in cash management liquidity commercial card FX escrow solutions and merchant services. to develop your career by delivering best-in-class service and building deep relationships to achieve 100% client satisfaction.As a Client Service Ac...

Why join usTo continuously provide high quality processing GPS to achieve maximum customer satisfaction within the specified Service Level Agreements (SLAs). Other responsibilities dependent on process assigned to (e.g. project implementations system maintenance infrastructure development). Receives...

Responsibilities:Accelerate adoption and improve performance of products for the assigned product family by identifying optimization opportunities and leads for activation.Collaborate with cross-functional teams within Visa to deliver subject matter expertise consultation and operational best practi...

Company Overview:DentistFind is a leading marketing technology firm dedicated to empowering dental practices through datadriven digital marketing strategies and innovative technology solutions. Our mission is to help dental practices grow by increasing patient acquisition and retention with our prop...

Sr. IT VIP Support providing IT support to CEO Top Management and Board Room preparation with the following responsibilities and qualifications.An excellent Sr. IT VIP Support must have excellent technical knowledge and be able to communicate effectively to understand the problem and explain its sol...

The Consultant Client Success is a client-facing individual contributor role serving as a Commercial & Money Movement Solutions such as (Visa Direct Visa Commercial Solutions & Visa Government Solutions) subject matter expert accountable for supporting a portfolio of Visa clients. Partners with Acco...

The Account Manager - Vendor Help Desk will be responsible for offering remote support to talabats long-tail accounts and guiding the restaurant Partner on self-serve actions to drive their growth. This roles engagement with our accounts is critical to their future success with talabat especially fo...

The PST Team Lead is responsible for overseeing and driving the performance of a team of Account Executives managing Talabats longtail restaurant portfolio. This role will ensure the successful engagement growth and retention of accounts through high-impact coaching performance management and operat...

Daily User SupportTechnical Support Tickets: Handling user issues through a ticketing system.Technical support for networks software and hardware.Operating System Support: Such as Linux macOS and Windows.Software Management: Including ERP systems and antivirus software.Device and Software Management...