Senior Manager, Consulting
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Job Summary
Role Description
Were looking for a passionate and experienced Senior Manager Consulting to join our vibrant team! As the Senior Manager Consulting you will be responsible for summary
Focuses on developing team capabilities achieving financial and operational objectives and successfully delivering on customer commitments. Creates value for customers in the areas of Business Strategy Information Technology Strategy Process Redesign and Change Management. Identifies ways of growing the Professional Services business and proactively identifies new opportunities with current and future customers.
Accountabilities
Directs the strategic and operational objectives of their organization
Manages their organizations staffing needs guides the career development and drives performance and pay discussions of team members
Plays a central role in defining the scope of projects understanding a customers issues/problems and conceiving customer deliverables
Performs in both a people management capacity and a technical leadership capacity
Performance is typically measured by the capture of the consulting engagement and/or utilization (i.e. billable hours for the department) or performance against budget
Selects develops and evaluates personnel to ensure the efficient operation of the function.
Responsibilities
Knowledge & Application
Establishes operational objectives policies procedures and work plans and delegates assignments to subordinates
Develops modifies and executes company policies that affect immediate operations and may also have company-wide effect
Advanced understanding of functional areas and a competent understanding of the overall company and competitive environment
Problem solving
Works on issues where analysis of situations or data requires conceptual thinking and an in-depth knowledge of organizational objectives
Problems are not clearly defined and lack strategic direction
Implement policies and select methods techniques and evaluation criteria for obtaining results
Drives the strategy and success of larger projects which contribute to multiple areas of the organization
Discretion & Impact
Erroneous decisions will result in critical delay(s) in schedules and/or unit operations and may jeopardize overall business activities
Decisions directly impact medium-term (more than one-year) results of the team/program/group
Experience & Qualification
Bachelors degree in Business IT Engineering or a related field (preferred).
Typically requires 12 years of related experience in a professional role with a bachelors degree; or 8 years with a masters degree; or 5 years with a PhD; or equivalent experience
Proven leadership experience in consulting or related fields.
In-depth understanding of industry requirements and business environments.
Excellent communication interpersonal and problem-solving skills.
Fluency in written and spoken English.
Strong analytical and reporting skills.
Proficiency in consulting tools project management tools and solution design frameworks.
Required Experience:
Senior Manager
Key Skills
- Compliance Management
- Customer Retention
- Quality Assurance
- Customer Service
- Extensive Knowledge
- Account Management
- Front Office
- Telephone Calls
- Needs Analysis
- Cold calls
- Business Relationships
- Customer Complaints
- Sales Goals
- Sales Process
- New Clients
About Company
A global leader in consulting, technology services and digital transformation, we offer an array of integrated services combining technology with deep sector expertise.
