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Senior Export Customer Service & Documentation

Tawzef For Recruitment & HR Consultancy

Job Location:

Alexandria - Egypt

Monthly Salary: Not provided by the employer

Experience Required: 5-8years

Posted: 24 May 2026 (30+ days ago)

Application Deadline: 21 August 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

-Prepare and handle all vesselrelated documentation.

-Submit manifests to ports and generate required shipment information.

-Provide regular reports and updates to customers.

-Handle customer inquiries and provide assistance via telephone and email.

-Identify analyze and resolve operational or documentation issues or escalate when necessary.

-Accurately identify customer service requests and provide appropriate solutions.

-Collect data and perform research within the permit and port systems.

-Create vessel invoices after vessel departure (Ocean Freight THC storage etc.).

Requirements

-57 years of experience within a shipping line environment.

-Strong knowledge of Bills of Lading manifests and port procedures.

-Excellent communication and customer service skills.

-Proficiency in MS Office and relevant shipping/ERP systems.

-Strong problemsolving skills and attention to detail.

Required Skills:

-57 years of experience within a shipping line environment. -Strong knowledge of Bills of Lading manifests and port procedures. -Excellent communication and customer service skills. -Proficiency in MS Office and relevant shipping/ERP systems. -Strong problemsolving skills and attention to detail.

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