Program Manager- Offers Operation & Billing
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Job Summary
Job Title: Program Manager- Offers Operation & Billing
Term: 12 months
Location: Cairo Egypt
Relevant experience: 3-5 years of experience in operations reporting or data
analysis
Mandatory requirements: Advanced Excel skills: Pivot Tables
XLOOKUP/VLOOKUP complex formulas reconciliation
PURPOSE OF JOB
We are seeking a highly analytical and detail-oriented Program Manager to support our Offers programs and billing operations. The role requires strong operational discipline accuracy in handling financial processes and comfort
working with large datasets. You will manage loyalty issuer and vendor billing support program setup and ensure smooth day-to-day operations.
The ideal candidate enjoys working with data advances in Excel and thrives in a reporting heavy environment. Structure precision and the ability to manage repetitive tasks with consistency are critical.
TASKS
Core Responsibilities and Accountabilities
- Extract clean and analyze large datasets using Excel and internal systems.
- Provide technical and operational support for new and existing offer programs (platform setup changes troubleshooting).
- Manage client merchant and vendor billing payments and expense reconciliation.
- Oversee operational administration and financial controls.
- Document and maintain operational processes and SOPs.
- Support internal teams with ad hoc reporting and analysis.
- Ensure data integrity across systems and reporting workflows.
- Drive improvements in reporting processes and operational efficiency.
- Manage relationships with internal stakeholders and cross functional teamsensuring effective communication and alignment.
Knowledge and Experience
- Bachelors degree in Business Finance Economics Engineering or related field.
- 3-5 years of experience in operations reporting or data analysis.
- Advanced Excel skills (mandatory): Pivot Tables XLOOKUP/VLOOKUP complex formulas reconciliation.
- Strong analytical mindset with exceptional attention to detail.
- Ability to manage repetitive reporting tasks with accuracy and consistency.
- Highly organized structured and deadline driven.
- Strong administrative and process improvement capabilities.
- Knowledge of Power BI Tableau or SQL is a plus.
Key Skills
- Revenue Cycle Management
- Athenahealth
- ICD-10
- Management Experience
- Medical Coding
- ICD-9
- Medical Billing
- Budget management
- CPT Coding
- Leadership Experience
- Medicare
- Supervising Experience
