Learning Programs Coordinator, MEATR AMZL-Transportation Field L&D

The Learning Programs Coordinator works with the Regional Learning Programs Manager and sites leadership team to coordinate and support tactical and strategic projects and all training related activities for the sites. The individual in this position will provide high level program facilitation and administrative management. The Learning Programs Coordinator will play an integral role in ensuring all compliance training for the sites is maintained as well as ensuring all training documentation and daily expectations are accurate completed and up to date and will dive deep into the training effectiveness data analysis. The Learning Programs Coordinator is assigned to the Learning Department and will manage specific responsibilities in that department.

Coordinate and facilitate all training related programs.
Assist with creation of training documents; utilize various programs to design effective training assets
Ensure compliance with all Safety Training requirements and ensure accurate record keeping
Identify and train Ambassadors and/or trainers to perform duties; provide continuous development and effectively complete manager on-boarding cross-training events and various other associate continuous training programs
Track performance including learning curve and quality and implement appropriate performance improvement initiatives to support improved performance
Drive the execution of all learning related audits and support operational initiatives
Manage ticketing system and ensure tickets are closed within expected timeline
Manage Process Coaching Program and ensure daily expectations are met
Partner with Regional Learning Programs Manager to develop and track effectiveness of training programs.
Monitor adherence to all established training programs to ensure standard work is achieved
Assess developmental needs for individuals and groups and develop plans to close gaps
Partner with program managers and leadership teams to update training documents implement process change and ensure site adoption of process changes
Fully understand workflow and daily production goals
Participate in labor planning; partner with operations leaders to plan for new hire on-boarding and training
Partner with Ops and leadership team to verify performance management process is followed and retrains are completed on time
Document feedback results to help the learning department identify strengths as well as areas of improvement
Solve problems: react quickly and productively serving as a resource for specific problems and undertaking the appropriate steps to resolve
Balance and prioritize multiple tasks
Maintain a positive attitude and presence on the floor
Actively seek ongoing skill development.

- Bachelors degree or equivalent
- 1 years of performance metrics process improvement or lean techniques experience
- Speak write and read fluently in English
- Speak write and read fluently in Arabic
- Experience in training performance management and coaching/mentoring

- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Bachelors degree in business engineering operations supply chain transportation logistics
- Knowledge of Microsoft Excel at an advanced level including: pivot tables macros index/match vlookup VBA data links etc.
- Knowledge of Kaizen and Lean methodology techniques
- Experience in stakeholder and communication management

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