Help Desk Jobs in Egypt

DescriptionAs a member of the Support organization your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means as well as tech...

Job Description :- Installing configuring and upgrading computer hardware and software- Responding to support queries from the help desk ticketing system phone and email- Installing and upgrading anti-virus software to ensure security at the user level- Performing tests and evaluations on new softwa...

Sutherland is seeking a talented onsite IT Help Desk Specialist to join our growing team in Cairo! If you have the skills and experience needed to succeed in this role we want to hear from you! As an IT Help Desk Specialist youll be responsible for the following:Technical Support:Provides technical...

DescriptionRole Purpose: Attend to walk-in customers visiting the HFD. Liaise with respective dept. to ensure TAT is maintained as per HF Policy Maintain MIS to ensure 100% Service Quality.Key Accountabilities of the roleMaintain accurate log for the walk-in customers Ensure TAT is adhered to and wh...

Job Responsibilities: Respond promptly to incoming support requests via phone email chat or helpdesk ticketing system.Gather relevant information to accurately diagnose and troubleshoot technical problems.Provide solutions or guidance to users for resolving hardware software and network issues.Docum...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryLead React Native squads delivering high-quality cross-platform apps for iOS and Android. Own architecture and performance align delivery with client outcomes and build a high-pe...

Job Summary: The Senior IT Specialist will be responsible for managing and troubleshooting a wide range of IT-related issues. This role requires extensive experience with networking hardware and software troubleshooting as well as a deep understanding of Windows Server CCNA Firewall and Microsoft Az...

We re Hiring: Junior IT & Help Desk Specialist at BitBang Location: El Sheikh Zayed Giza EgyptCompany: BitBang LLC.About UsAt BitBang we drive innovation with a customerfirst mindset. As we scale we need a techsavvy Junior IT & Help Desk Specialist to keep our teams connected supported and product...

Experience and QualificationsBachelors degree or higher in Engineering or Radiation Protection is a must.10 years of experience in nuclear and radiation safety on large scale projects and management of multi-cultural teams.Certification in Nuclear Safety Radiation Protection or Reactor Licensing is...

Helpdesk Specialist provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them.An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the pro...

1. Provide end-user support.2. Provide Corporate systems support.3. Responsible to adhere with all information security policies.4. Supporting the roll-out of new applications/systems.5. Prepare project status reports.6. This position will also require on-call response to incidents as necessary.7. F...

Service Level & Escalation Management Define and enforce SLAs across all IT services (infrastructure applications support). Maintain an escalation matrix for rapid incident response and resolution. Generate SLA performance reports and implement corrective actions as needed.Communication & Stak...

Respond to user inquiries via phone email or ticketing system in a timely manner.Troubleshoot and resolve issues related to Windows/Mac operating systems Microsoft Office printers email and other standard business software.Install configure and maintain computer hardware and software.Support user ac...

About NCR AtleosNCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Job Summary: This role serv...

About NCR AtleosNCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Job Summary: This role serv...

QUALIFICATIONS EXPERIENCE AND COMPETENCIES Bachelors degree in Information Technology or a related field 1 years of experience in IT customer support Excellent communication and interpersonal skills Ability to work independently and as part of a team Ability to manage multiple projects and prio...

We are seeking a Software Project Manager with 45 years of experience to manage end-to-end delivery of software and digital projects. The role requires strong coordination skills hands-on project ownership and the ability to work closely with cross-functional technical teams to ensure projects are d...

About NCR AtleosNCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize selfservice availability for financial institutions and retailers across the globe.Required Skills:Bachelors de...

The Account Manager Vendor Help Desk will be responsible for offering remote support to talabats longtail accounts and guiding the restaurant Partner on selfserve actions to drive their growth. This roles engagement with our accounts is critical to their future success with talabat especially for a...

WERE HIRING A DESKTOP SUPPORT ENGINEER IN EGYPT! Work Location: Plot 44 Summit Building New CairoExcis is a global IT support leader driven by innovation and collaboration. Were looking for a proactive Desktop Support Engineer to join our team in Cairo. Join us for a rewarding career in a supportive...