Help Desk Jobs in Egypt

Join Gradion MENA Building Future-Ready Teams to Power Global InnovationWe are Gradion a deep tech consulting and development powerhouse helping businesses scale to billion-dollar valuations. We help companies scale transform and thrive-not just through technology but through deep strategic partner...

Were looking for a detail-oriented and collaborative IT Coordinator to join our growing technology team in Cairo this role youll serve as a key support resource ensuring our organizations IT infrastructure runs smoothly and efficiently. As an IT Coordinator youll be the bridge between our technical...

WERE HIRING AS A DESKTOP SUPPORT ENGINEER AT EGYPT! Excis is a global IT support leader globally driven by innovation and collaboration. Were looking for a proactive Desktop Support Technician to manage hardware software and IT assets across multiple locations. Join us for a rewarding career in a su...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Information Technology (IT)Management LevelAssociateJob Description & SummaryAt PwC our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide...

Amazon opened its virtual doors in 1995 and strives to be the worlds most customer-centric company where customers can find and discover anything they might want to buy online. The successful candidate for this position will be a key part of the Engineering Team and will be responsible for project a...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

MISSION Lead role in planning executing monitoring controlling and closing out projects on site. Accountable for the entire project scope project team and resources project budget and the success of the project. Regularly reviewing Schedules budget labor risk etc. Review the work progress on daily b...

WERE HIRING AS A DESKTOP SUPPORT ENGINEER AT EGYPT! Excis is a global IT support leader globally driven by innovation and collaboration. Were looking for a proactive Desktop Support Technician to manage hardware software and IT assets across multiple locations. Join us for a rewarding career in a su...

DescriptionAs a member of the Support organization your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means as well as tech...

Job Description :- Installing configuring and upgrading computer hardware and software- Responding to support queries from the help desk ticketing system phone and email- Installing and upgrading anti-virus software to ensure security at the user level- Performing tests and evaluations on new softwa...

Job Responsibilities: Respond promptly to incoming support requests via phone email chat or helpdesk ticketing system.Gather relevant information to accurately diagnose and troubleshoot technical problems.Provide solutions or guidance to users for resolving hardware software and network issues.Docum...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryLead React Native squads delivering high-quality cross-platform apps for iOS and Android. Own architecture and performance align delivery with client outcomes and build a high-pe...

Job Summary: The Senior IT Specialist will be responsible for managing and troubleshooting a wide range of IT-related issues. This role requires extensive experience with networking hardware and software troubleshooting as well as a deep understanding of Windows Server CCNA Firewall and Microsoft Az...

We re Hiring: Junior IT & Help Desk Specialist at BitBang Location: El Sheikh Zayed Giza EgyptCompany: BitBang LLC.About UsAt BitBang we drive innovation with a customerfirst mindset. As we scale we need a techsavvy Junior IT & Help Desk Specialist to keep our teams connected supported and product...

Helpdesk Specialist provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them.An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the pro...

1. Provide end-user support.2. Provide Corporate systems support.3. Responsible to adhere with all information security policies.4. Supporting the roll-out of new applications/systems.5. Prepare project status reports.6. This position will also require on-call response to incidents as necessary.7. F...

Service Level & Escalation Management Define and enforce SLAs across all IT services (infrastructure applications support). Maintain an escalation matrix for rapid incident response and resolution. Generate SLA performance reports and implement corrective actions as needed.Communication & Stak...

Respond to user inquiries via phone email or ticketing system in a timely manner.Troubleshoot and resolve issues related to Windows/Mac operating systems Microsoft Office printers email and other standard business software.Install configure and maintain computer hardware and software.Support user ac...

QUALIFICATIONS EXPERIENCE AND COMPETENCIES Bachelors degree in Information Technology or a related field 1 years of experience in IT customer support Excellent communication and interpersonal skills Ability to work independently and as part of a team Ability to manage multiple projects and prio...

We are seeking a Software Project Manager with 45 years of experience to manage end-to-end delivery of software and digital projects. The role requires strong coordination skills hands-on project ownership and the ability to work closely with cross-functional technical teams to ensure projects are d...