Guest Services Jobs in Egypt

DescriptionPOSITION SUMMARYRun sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping Engineering Fron...

DescriptionPOSITION SUMMARYRun sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping Engineering Fron...

 Responsible receive guests in any outlet and escort them to tables by standard way. Assigned to work in bars or restaurant Inform customers about order alternatives and encourage the sales of targeted services.Deliver maximum service in each unit keeping in line with service rules.Maintain and any...

To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To ensure that all VIP and Loyalty Program guest are being met upon arrival and offered the best service standards within the ACCOR standardsTo provide courteous professi...

Role Scope:Oversee performance and operations for Multiple branches with a district.Ensuring seamless fulfillment processes across different locations which include different retailers.Work closely with the store supervisor to evaluate develop and ensure that all fulfillment processes (within the st...

To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To ensure that all VIP and Loyalty Program guest are being met upon arrival and offered the best service standards within the ACCOR standardsTo provide courteous professi...

Closely deal with all requests problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and find soluti...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

Closely deal with all requests problems and needs of guests staying at the hotel and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and find solutions repor...

Greet guests warmly and professionally upon arrival.Anticipate and address guest needs and preferences.Build rapport with guests and create a personalized experience.Resolve guest complaints and concerns in a timely and effective manner.Provide information about hotel amenities services and local at...

As a Supervisor youll strive to plan beyond your own needs ensuring the sufficient resourcing of your function. This will include identifying training needs staying on top of absence & performance management as well as coaching and continuous monitoring of your department to engender a greater cultu...

DescriptionJOB SUMMARYFunctions as the strategic business leader of the propertys Hotel Operations. Areas of responsibility may include Front Office Recreation/Health Club Housekeeping Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to d...

DescriptionJOB SUMMARYResponsible for communicating the concept of Total Quality Management through advising coaching training and facilitating. Position works with direct reports General Managers and other staff to develop and implement quality assurance strategies. The position is responsible for...

Sending Pre Arrival email 3 days prior to arrival including offering other services within the resort that is related to the guests purpose of visitDevelop Sales Coaching plans to maximize Vacation Planners productivity and department revenueCompile data for Phone Observations in order to identify b...

KEY ROLES & RESPONSIBILITIES Oversee all aspects of Guest Relations to maximise guest satisfaction ensuring personal recognition and prompt cordial attention from arrival through departureManage VIP services including personal greetings special recognition and tailored amenities for members and repe...

Oversee the daily operations of the Rooms Division which typically includes the Front Office Housekeeping and sometimes Reservations and Guest Services.Ensure exceptional guest service and satisfaction from checkin to checkout.Develop and implement operational policies and procedures to optimize eff...

Main Duties.Manage and supervise all front office operations including reception concierge and guest servicesLead train and motivate front office staff to maintain high standards of customer serviceDevelop and implement strategies to enhance guest satisfaction and loyaltyOversee guest checkins check...

We are seeking an enthusiastic and detailoriented Assistant Front Office Manager to join our team in the beautiful coastal city of Sharm ElSheikh Egypt. As a key member of our front office team you will play a crucial role in ensuring exceptional guest experiences and smooth hotel operations.Assist...

DescriptionJOB SUMMARYThe Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by...

EOE/AA/Disabled/VeteransWaldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.Its not just a job vacancy we will help you elevate your career by offering a variety o...