Guest Services Jobs in Egypt

Perform anticipatory high level services. Work with operation departments to ensure of guests memorable encounters and ensure that VIPs and ALL members receive special recognition and service.Keep active presence in the lobby to keep smooth operations by assisting guests and Front desk  adding memor...

Responsibilities and description of tasks:Accomplishes the summary of the Night Auditor report which reflects the daily room revenue and other changes & credits.Coordinates with Night Auditor in preparing the daily preliminary report which reflects the overall revenue of the hotel.Verifies all charg...

We are seeking an enthusiastic and professional Hostess to join our team in Novotel Cairo El Borg Hotel Egypt. As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.Greet and welcome guests warmly upon a...

We are seeking a highly professional and detail-oriented Butler to join our esteemed team in Cairo Egypt. As a Butler in our organization you will provide exceptional personalized service to our discerning clientele ensuring their every need is met with efficiency and grace.Welcome and prepare for g...

EOE/AA/Disabled/VeteransA Hostess is responsible for making the guest feel at home by extending a warm welcome assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.What will I be doingAs a Hostess you are responsib...

Closely deal with all requests problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.Handle guest complaints and find solut...

We are seeking an experienced and organized Reservation Manager to oversee all aspects of our booking and reservation this role you will manage reservation systems coordinate with internal departments and ensure a seamless booking experience for guests or clients. The ideal candidate has excellent...

DescriptionPOSITION SUMMARYMonitor and direct personal and commercial vehicle traffic on property to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. Review departmental productivity and payroll forecasts. Monitor and maintain safety security and cleanliness...

DescriptionPOSITION SUMMARYRespond and attend to guest repair requests. Fix minor plumbing problems such as unclogging drains plunging toilets and repairing leaky spigots and faucets. Perform miscellaneous minor repairs such as tightening loose toilet seats changing light bulbs and patching holes in...

DescriptionJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and...

DescriptionJOB SUMMARYFunctions as the strategic business leader of rooms operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office Retail/Gift Shops Recreation/Fitness Center Housekeeping and Security/Loss Prevention. Position oversees the development...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

DescriptionJOB SUMMARYPosition directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILEEducation and Experience High...

Position: Guest Services Team Leader Organization: Orascom Pyramids Entertainment Job Description: The Guest Services Team Leader oversees the VIP Lounge a team consisting of Guest Relations Agents Reception Agents & Reservation Agents. The roles main aim is to ensure a seamless high-quality guest e...

*  Responsible receive guests in any outlet and escort them to tables by standard way.*  Assigned to work in bars or restaurant*  Inform customers about order alternatives and encourage the sales of targeted services.*  Deliver maximum service in each unit keeping in line with service rules.*  Maint...

DescriptionJOB SUMMARYResponsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team relate...

We are seeking a professional and customer-focused Supervisor Guest Services (Parking) to join our team in Cairo this role you will oversee the parking operations and ensure exceptional guest experiences at our facility. The ideal candidate will demonstrate strong leadership skills and a commitment...

DescriptionJOB SUMMARYResponsible for all front office functions and staff. Areas of responsibility include Bell Staff Switchboard Operations Guest Services/Front Desk and Retail/Gift Shop as applicable. As a department head directs and works with managers and employees to successfully execute all f...

DescriptionPOSITION SUMMARYServe as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities which may include pools beach entertainment zone/game-room fitness center and child activities center. Encourage recruit r...

DescriptionJOB SUMMARYTahseen an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 18 month program in cooperation with Cornell Univers...