Guest Services Jobs in Cairo

We are seeking an enthusiastic and professional Hostess to join our team in Novotel Cairo El Borg Hotel Egypt. As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.Greet and welcome guests warmly upon a...

We are seeking a highly professional and detail-oriented Butler to join our esteemed team in Cairo Egypt. As a Butler in our organization you will provide exceptional personalized service to our discerning clientele ensuring their every need is met with efficiency and grace.Welcome and prepare for g...

EOE/AA/Disabled/VeteransA Hostess is responsible for making the guest feel at home by extending a warm welcome assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.What will I be doingAs a Hostess you are responsib...

DescriptionPOSITION SUMMARYRespond and attend to guest repair requests. Fix minor plumbing problems such as unclogging drains plunging toilets and repairing leaky spigots and faucets. Perform miscellaneous minor repairs such as tightening loose toilet seats changing light bulbs and patching holes in...

DescriptionPOSITION SUMMARYMonitor and direct personal and commercial vehicle traffic on property to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. Review departmental productivity and payroll forecasts. Monitor and maintain safety security and cleanliness...

DescriptionJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and...

DescriptionJOB SUMMARYFunctions as the strategic business leader of rooms operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office Retail/Gift Shops Recreation/Fitness Center Housekeeping and Security/Loss Prevention. Position oversees the development...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

DescriptionJOB SUMMARYPosition directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILEEducation and Experience High...

DescriptionJOB SUMMARYResponsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team relate...

We are seeking a professional and customer-focused Supervisor Guest Services (Parking) to join our team in Cairo this role you will oversee the parking operations and ensure exceptional guest experiences at our facility. The ideal candidate will demonstrate strong leadership skills and a commitment...

DescriptionJOB SUMMARYResponsible for all front office functions and staff. Areas of responsibility include Bell Staff Switchboard Operations Guest Services/Front Desk and Retail/Gift Shop as applicable. As a department head directs and works with managers and employees to successfully execute all f...

DescriptionPOSITION SUMMARYServe as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities which may include pools beach entertainment zone/game-room fitness center and child activities center. Encourage recruit r...

DescriptionJOB SUMMARYTahseen an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 18 month program in cooperation with Cornell Univers...

Taskeen is seeking a dedicated and results driven Sales Supervisor to spearhead our property sales team. In this pivotal role you will coach and mentor junior consultants drive deal flow and uphold Taskeen s reputation for exceptional client service. You ll leverage your deep market insight...

DescriptionPOSITION SUMMARYRespond to guest requests for special arrangements or services (e.g. transportation reservations dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gathe...

DescriptionJOB SUMMARYTahseen an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 18 month program in cooperation with Cornell Univers...

DescriptionJOB SUMMARYResponsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related r...

DescriptionJOB SUMMARYSupports all property operations ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.CANDIDATE PROFILEEducation and Experience High sc...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a clean room and a freshly made bed. Instead we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the app...