End User Support Jobs in Egypt

This position provides Incident Management Level 1 support to include incident identification and resolution and is responsible for providing technical support and maintenance for all desktops and applications in the designated site and implementing systems security and policies.RESPONSIBILITIES:Pro...

Key Responsibilities:Assist in configuring managing and troubleshooting Cisco network devices (routers switches) in a LAN/WAN environment.Support the deployment configuration and maintenance of Cisco Unified Communications (CUCM UCCX IM & Presence CUC VG and Expressway) and VoIP solutions.Monitor ne...

Role- Technical Support Resource Term- 12 months on site 5 days a week Location- Cairo Egypt Requirements:Proficient in working of card management systems from a technical and business side to be able to liaise with the vendor for implementing requisite changes. Should be able to write BRDs based o...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryWe are seeking experienced ITSM / IT Governance professionals to support the design implementation and optimization of IT service management frameworks and governance models. The...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryWe are seeking experienced ITSM / IT Governance professionals to support the design implementation and optimization of IT service management frameworks and governance models. The...

Job Description SummaryJob DescriptionKey Responsibilities/essential functions include:Basic troubleshooting installation maintenance and service repair needs on designated equipment.Completing Preventative Maintenance and Field Modification Instructions.Ordering and managing repair parts cycle time...

What will you do Lead and oversee the Service Desk Supervisor(s) Senior Specialists and Specialists. Define team structure objectives KPIs and service standards. Mentor and develop team leaders and specialists supporting career growth and succession planning. Ensure alignment of Service Desk opera...

DescriptionPOSITION SUMMARYInstall configure manage maintain test evaluate and repair computer networks workstations support server system(s) supporting hardware/software user accounts and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/r...

Job Responsibilities: Respond promptly to incoming support requests via phone email chat or helpdesk ticketing system.Gather relevant information to accurately diagnose and troubleshoot technical problems.Provide solutions or guidance to users for resolving hardware software and network issues.Docum...

We re hiring on behalf of one of our partner companies for the Corporate End User Advisor position to support e& Egypt. This role is ideal for Arabic-speaking graduates looking to join a high-performing customer experience team that supports corporate clients of e& Egypt. Handle inbound inquiri...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory OtherManagement LevelManagerJob Description & SummaryA career in our Emerging Solution Architecture practice within Enterprise Architect services will provide you with the opportunity to bring our clients a competitive advantage thr...

We re Hiring: Junior IT & Help Desk Specialist at BitBang Location: El Sheikh Zayed Giza EgyptCompany: BitBang LLC.About UsAt BitBang we drive innovation with a customerfirst mindset. As we scale we need a techsavvy Junior IT & Help Desk Specialist to keep our teams connected supported and product...

1. Provide end-user support.2. Provide Corporate systems support.3. Responsible to adhere with all information security policies.4. Supporting the roll-out of new applications/systems.5. Prepare project status reports.6. This position will also require on-call response to incidents as necessary.7. F...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelAssociateJob Description & SummaryWe are looking for a dynamic and detail-oriented Associate SAC Planning Consultant to join our analytics team. This entry-level role is ideal for individuals with up to 2.5 yea...

Service Level & Escalation Management Define and enforce SLAs across all IT services (infrastructure applications support). Maintain an escalation matrix for rapid incident response and resolution. Generate SLA performance reports and implement corrective actions as needed.Communication & Stak...

Respond to user inquiries via phone email or ticketing system in a timely manner.Troubleshoot and resolve issues related to Windows/Mac operating systems Microsoft Office printers email and other standard business software.Install configure and maintain computer hardware and software.Support user ac...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelSenior AssociateJob Description & SummaryAt PwC our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabiliti...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAccountable and responsible for the data architecture and design of all products and services to which they are assigned.Key Responsibilities:- Undertake structured analysis of b...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelSenior ManagerJob Description & SummaryAt PwC our people in data management focus on organising and maintaining data to enable accuracy and accessibility for effective decision-making. These individuals handle...

The Account Manager Vendor Help Desk will be responsible for offering remote support to talabats longtail accounts and guiding the restaurant Partner on selfserve actions to drive their growth. This roles engagement with our accounts is critical to their future success with talabat especially for a...