Customer Support Jobs in Egypt

What youll be doing:Acting as the first point of contact for our customers & partners;Proactively managing incoming tickets within SLA to ensure high customer satisfaction. You ll be prioritizing clear communication expectation management and timely follow-ups to ensure a smooth and supportive custo...

About NCR AtleosNCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Position Summary & Key Area...

Job Description:The L2 Support role involves handling advanced technical support issues that require a deeper understanding of systems and software. You will work closely with the L1 support team providing guidance troubleshooting complex problems and escalating issues to L3 support if necessary.Res...

Key Responsibilities: Lead and develop a team of agents (chat-only calls).Monitor SLAs response quality and customer satisfaction KPIs.Design and implement SOPs scripts and support documentation.Analyze customer data to improve service efficiency and satisfaction.Own shift schedules workforce plann...

Were looking for a passionate Product Management Intern to join Procores Product & Technology organization whos eager to learn how successful SaaS products are built launched and improved. Youll work closely with our product engineering and UX design teams to turn ideas into real features analyze pe...

Service Delivery Manager - Oilfield ChemicalsDo you like working in collaborative teams and solving critical issuesDo you enjoy being part of a successful teamJoin our teamOur Oilfield & Industrial Chemicals (OIC) business provides technologies to monitor and control our customers energy extraction...

Location:CairoNew CairoEgyptRequisition ID:79033 Schindler stands for mobility. Mobility needs experts.Join our team in Cairo.Founded in Switzerland in 1874 the Schindler Group is a leading global provider of elevators escalators and related services. Schindler mobility solutions move two billion pe...

Pargo launched operations in Egypt and is looking for a strong Customer Experience Agent to enthusiastically handle inbound and outbound queries related to Pargo s Click & Collect and Returns products. Youll be part of the Marketing team that ensures a seamless parcel delivery process for our clie...

DescriptionWe are looking for a Principal Fusion HCM Techno-Functional Consultant who will be responsible of providing consultancy working with customers translating ideas and concepts into implementable supportable designs also have experience in providing technical solutions aligned with Oracle st...

Job Overview: We are seeking a People and Culture Intern to join our HR team at BayanTech. This internship is an exciting opportunity for students or recent graduates to gain hands-on experience in human resources with a primary focus on recruitment. You will support various HR initiatives and gain...

David Kennedy Recruitment is partnering with an outsourcing solutions company who is seeking to recruit a Telesales Specialist Specialist to join their team. Position: Telesales SpecialistLocation: Alexandria EgyptEmployment type: perm contract RESPONSIBILITIES:Make outbound calls to prospective c...

Sales Account Manager with below criteria and conditions on business development department (Gov sector).Title :- Sales Account managerYears of experience :- from 3-5 yearsRelevance:- Sales specially on education or Gov sector / fintech Having a Car:- is a must Summary of key responsibilities....

DescriptionWe are looking for a Principal Fusion FIN Techno-Functional Consultant who will be responsible of providing consultancy working with customers translating ideas and concepts into implementable supportable designs also have experience in providing technical solutions aligned with Oracle st...

David Kennedy Recruitment is partnering with an outsourcing solutions company who is seeking to recruit Spanish speaking Customer Service Specialist to join their team. Position: Customer Service Specialist Location: Alexandria Egypt (Onsite)Employment type: local Contract RESPONSIBILITIES:The Cus...

Our client a trusted outsourcing solutions company is expanding its customer service operations and looking to onboard a Spanish-speaking Customer Service Specialist in Alexandria. If youre passionate about helping people solving problems and creating a positive customer experience this is your chan...

Customer Support Manager Opportunity Lead Inspire and Elevate Customer Experience An exciting opportunity has opened for an experienced Customer Support Manager to guide a high-performing support team within a dynamic e-learning company dedicated to delivering exceptional customer satisfaction....

We are hiring Customer Service Agents with GDS experience for IGT Solutions in Maadi. You will be supporting international travel clients through phone and/or email channels managing reservations and resolving travel-related issues in a professional and timely manner.Job RoleAct as the front-line re...

We are seeking a motivated and detail-oriented Level 1 Technical Support Agent to join our customer support team. The successful candidate will be responsible for providing initial support for our open-banking software plugin which is utilized by multiple banking clients. This role is pivotal in ens...

Deliver sales performance brand KPIs financial targets marketing objectives etc. in order to meet or exceed on those objectives.Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections misunderstand...

Are you passionate about securing digital systems and staying ahead of cyber threats Were looking for a Senior Cyber security Specialist to join our growing team and play a key role in protecting our infrastructure data and people from evolving risks. What Youll Be Doing: Monitor detect and respond...