Crisis Management Jobs in Cairo

Monitoring contact volumes, AHT and Service Level against plan, and report issues to Operations where appropriate. Responsible for sending hourly reports to measure the agents attendance per shift and queue call productivity (Offered, Answered, AHT, ASA. etc.) and take the needed a More...

Position: Commercial Director Facility ManagementLocation: Cairo EgyptContract Details: Fulltime Company Overview: We are an international firm specializing in facility management services with a strong presence in the Middle East and Africa. Our mission is to provide our clients wit More...

Permanent Position: Operations Director Facility Management Company Overview: Our client is a leading international firm with a strong presence in the facility management industry. They are dedicated to providing highquality services to their clients across the globe. Location:This p More...

Knowledge Management Senior Analyst Responsibilities Managing an estimated 1000 documents, including Process Maps, Desktop Procedures, and various related documents like Service Catalog, trainings, etc., in Knowledge Management Module and other tools. Ensuring documentation is More...

Initiate supplier pre-screening process, approval flows for contracts & vendors Manage supplier onboarding in the collaboration tool Establishing guidelines for evaluating the performance of approved vendors. Assist vendors with approvals, ensuring compliance with business po More...

Communicating with stakeholders regarding project needs and goals. Contributing to the planning and development of projects. Supporting the coordination and management of projects. Researching information as required. Performing administrative tasks such as preparing invoices, est More...

Provide the sales team with sales proposals as per the client requirements. Provide the sales team with sales proposals as per the client requirements. Coordinate the sales proposal internally to ensure its proper handover with the project management team. Direct and manage Sales More...

Deal with all customer account enquires that include: order entry, modification, validation and product availability requests management. Expand the relationships with existing internal customers by continuously proposing solutions that meet their objectives Ensure the correct product More...

Deal with all customer account enquires that include: order entry, modification, validation and product availability requests management. Expand the relationships with existing internal customers by continuously proposing solutions that meet their objectives Ensure the correct product More...

Design as-is business process diagrams, trigger Inefficiencies, gaps, loops, bottlenecks, Etc... Streamline business process workflows ensuring non value added activities elimination. Analyze process performance transactional data and propose improvements actions. Participate wit More...

Monitor and maintain partner acquisitions, order growth, net fail rate and net take rates. ● Responsible for commission renegotiations. ● Produce metrics which provide visibility on the progress of work assignments and team performance. ● Ensure achieving the monthly acqu More...

● To provide an event administrative service for all units; recording event data, preparing letters & support with the RFQs and other correspondence, and assisting with event planning. ● Manage stock of events stationery and materials. ● Discuss with the ICT team on the needed te More...

Position: Management Consultant Company Overview: Our consulting firm is a leading provider of management consulting services in the Kingdom of Saudi Arabia (KSA). We specialize in helping organizations improve their performance achieve their goals and drive sustainable growth. Our te More...

Perform fault troubleshooting, identification and resolution for Vodafone Italy Enterprise Customers targeting (FCR) First call resolution. Solve the Incident within the comply SLA and meet the agreed KPI. Deal with different Internal Competence Teams, Carriers and 3rd Parties to so More...

Create a planning schedule. Secure funding for projects. Ensure that team members complete tasks according to the schedule. Identify if staff members require further training and provide this training. Research industry trends and innovations. Prepare progress reports for stake More...

Position: GRC Internal Audit and ERM (From Senior Consultant to Manager) Contract Details: Fulltime Contract Company Overview: Our company is a leading provider of enterprise risk management solutions and services. We work with clients across various industries to help them identify a More...

Be accountable for checking the level of quality of CRQs (documentation) Support Change owners during the preparation of changes Support the change owner to verify all impact of changes to the operated services within Vodafone Ensure that all change requests are properl More...

Responsible for Egypt contractors / outsource monthly payroll transactions To act as Primary contact between operations and vendors Responsible for monthly data validation for all contractor’s data in alignment with Vodafone Egypt suppliers Confirming & Receiving monthl More...

Writing, editing and proofreading content. Managing a content team consisting of writers, graphic designers, videographers, etc. Formulating a cross-platform content strategy. Brainstorm with team members to develop new ideas. Build a following on social media. Provide editoria More...

+ Provide timely and accurate management information to support the Call Centre Management team in driving efficiency at team and individual agent + Arrange and work with operations team to implement the work schedule of the + Prepare and provide employees with a working schedule for More...